Head of Systems

Calamatta Cuschieri Moneybase plc is a privately held Fintech Group with a strong presence in Investment Services, Fund Administration, Online Investing, and Payments. Established in 1971, the Group continues to evolve rapidly while adhering to its core principles of delivering exceptional client service through cutting-edge technology and industry-leading professionals. With over 210 employees from more than 27 countries and managing assets exceeding 3 billion, the company values its people and fosters a workplace that supports individual career growth and well-being.

The Head of Systems will oversee the entire infrastructure landscape, including cloud, on-premises systems, networks, and corporate IT. This role requires a blend of strategic leadership and hands-on technical expertise to guide the Systems team and ensure a secure, resilient, and modern infrastructure. Collaborating closely with Information Security and other technology teams, the successful candidate will drive automation, modernization, and continuous improvement to support the company’s growth.

Key Responsibilities

Leadership and Ownership
- Develop and execute the infrastructure roadmap in alignment with the CEO, focusing on modernization, automation, resilience, and cost management.
- Manage the infrastructure budget, licenses, and vendor relationships to optimize costs while meeting business needs.
- Lead, mentor, and develop the IT Systems Manager and systems engineers, addressing skills gaps and fostering a culture of ownership with clear system accountability and documentation.
- Serve as the senior technical escalation point for complex incidents and lead root cause analysis and post-incident reviews.

Cloud: Microsoft Azure
- Manage and optimize the Azure environment, including virtual machines, networking, storage, identity (Entra ID), and governance.
- Implement cost optimization strategies such as right-sizing and reservation management with monthly reporting.

On-premises and Virtualization
- Oversee VMware vSphere, ESXi, and vCenter environments, including VM management, patching, and upgrades.
- Manage physical servers, virtualization hosts, and storage platforms throughout their lifecycle.
- Ensure seamless hybrid connectivity and operations between on-premises infrastructure and Azure.

Linux and Server Administration
- Maintain and secure Linux servers across cloud and on-premises environments, including patching, hardening, troubleshooting, and performance tuning.

Corporate IT and End-User Services
- Own corporate IT standards and direction for secure, reliable IT services.
- Oversee end-user computing, device management, software deployment, patching, and endpoint configuration.
- Manage identity and access processes, including user provisioning, access controls, MFA, and joiner/mover/leaver workflows.
- Define endpoint management standards using Microsoft Intune, Microsoft 365, and Entra ID.
- Ensure IT security controls align with Information Security policies.
- Oversee IT support delivery, service levels, escalation management, and continuous improvement.
- Manage IT assets, software licensing, suppliers, and lifecycle planning to control costs.
- Drive standardization and automation of IT processes.
- Maintain up-to-date technical documentation, operational procedures, access controls, and business continuity plans.
- Set performance expectations, review operational risks, and guide corporate IT improvements.

Resilience and Disaster Recovery
- Own infrastructure availability, backups, disaster recovery planning, and scheduled recovery testing.
- Deliver infrastructure security controls and operational resilience evidence in collaboration with Risk, Compliance, and Information Security teams.

Automation and Infrastructure as Code
- Implement provisioning and configuration as code using Terraform, Ansible, or similar tools across cloud and on-premises environments.
- Automate routine operational tasks to reduce manual effort and configuration drift.

AI-Assisted Security and Monitoring
- Evaluate and deploy AI-driven tools for continuous configuration checks and vulnerability identification across Azure, VMware, Linux, Windows, and network environments.
- Leverage AI and machine learning in SIEM, EDR, and monitoring platforms to enhance anomaly detection and incident response.

Required Qualifications
- Minimum of 8 years in infrastructure or systems engineering, with at least 3 years in a leadership role.
- Extensive hands-on experience with Microsoft Azure (compute, networking, storage, Entra ID, governance, and cost management).
- Strong expertise in VMware vSphere, ESXi, and vCenter in production environments.
- Proficient in Linux administration and working knowledge of Windows Server.
- Experience with Fortinet FortiGate or equivalent next-generation firewalls and load balancers in high-availability setups.
- Practical experience with Infrastructure as Code in production environments.
- Familiarity with Cloudflare or similar edge, DNS, and WAF platforms.
- Proven track record in designing and testing backup and disaster recovery plans.
- Experience managing corporate IT and end-user services, including Microsoft Intune, Microsoft 365, Entra ID, and identity/access management processes.
- Ability to communicate technical risks and trade-offs clearly to non-technical leadership.

Preferred Qualifications and Benefits
- Experience in financial services, payments, or regulated industries is advantageous.
- Hands-on experience with SIEM and EDR platforms, including AI and anomaly detection features.
- Relevant certifications such as Azure Administrator or Solutions Architect, VMware VCP, or Fortinet NSE are desirable, though practical experience is prioritized.

What We Offer
- Ongoing internal training and study leave.
- Sponsorship schemes for further studies.
- Opportunities for career growth.
- Variable bonus linked to key performance indicators.

Our Values
- Innovation: Stay curious and move fast.
- Integrity: Do what’s right, always.
- Accountability: Own it, fix it, learn.
- Collaboration: Win together.
- Respect: Value every voice.

This role offers a unique opportunity to lead a critical function within a dynamic fintech environment, driving technological excellence and operational resilience.