HR Business Analyst

We are looking for a proactive and energetic HR Business Analyst to join our team at ibex in Lahore. This role is essential in supporting key HR functions with a focus on streamlining recruitment processes, enhancing employee engagement, and managing grievance procedures. The successful candidate will ensure that HR initiatives align with business goals while fostering a positive and productive workplace environment. This position requires working evening and night shifts at our Lahore office.

Key Responsibilities

- Recruitment & Talent Acquisition: Support the entire recruitment cycle, including posting job openings, screening candidates, coordinating interviews and assessments, and assisting with onboarding new hires.

- Employee Engagement & Retention: Develop and implement programs aimed at boosting employee morale and engagement. Conduct employee satisfaction surveys and analyze feedback to generate actionable insights. Organize engagement activities, recognition events, and internal communication campaigns to maintain a motivated workforce.

- Grievance Handling & Conflict Resolution: Serve as a trusted point of contact for employees to raise concerns or grievances. Work closely with relevant stakeholders to address and resolve issues promptly, fairly, and professionally.

- HR Processes Optimization: Assist in the continuous improvement of HR processes related to recruitment, employee engagement, and grievance management. Support policy development and help raise awareness through communication initiatives.

Required Qualifications

- Minimum of 2 years of relevant experience in HR, particularly in recruitment and employee engagement.

- Bachelor’s degree in Human Resources, Business Administration, or a related field; a Master’s degree is preferred.

- Strong analytical and problem-solving skills, with the ability to interpret data effectively.

- Good understanding of HR policies, compliance requirements, and workplace investigation procedures.

- Excellent communication and interpersonal skills, demonstrating approachability and empathy.

- Ability to work flexible hours, prioritize tasks effectively, and manage workload efficiently.

- Self-motivated, proactive, and able to collaborate well within a team environment.

This role offers an excellent opportunity to contribute to a dynamic HR team while developing your skills in a fast-paced, employee-focused organization. If you are driven to make a meaningful impact on recruitment, engagement, and employee relations, we encourage you to apply.