We are seeking a detail-oriented HR professional to manage and support daily HR operations within a dynamic work environment. The ideal candidate will have a solid background in HR administration, particularly within healthcare or medical billing sectors, and possess strong organizational and communication skills. This role involves overseeing attendance, payroll coordination, employee records, and compliance with labor laws, while also serving as a key point of contact for employee relations and operational support.
Key Responsibilities
- Manage daily HR operations including attendance tracking, leave management, and maintaining accurate employee records and documentation.
- Coordinate payroll processing by verifying attendance, leave, and employee data to ensure accuracy.
- Ensure compliance with company policies, HR procedures, and relevant labor laws.
- Oversee onboarding and offboarding processes, including handling employee documentation, orientation, and exit formalities.
- Act as the primary contact for employee inquiries and provide HR-related support.
- Maintain and update HR databases, personnel files, and operational records regularly.
- Collaborate with department managers and team leads on roster planning, shift scheduling, and workforce management.
- Develop, monitor, and report team KPIs in partnership with relevant managers.
- Assist in performance monitoring and prepare HR and operational reports as needed.
- Support workforce planning, scheduling, and resource allocation activities.
- Handle general administrative duties such as office coordination and managing vendor or supply relationships.
- Identify and recommend improvements to HR processes and operational efficiency.
Required Qualifications
- Bachelor’s degree in Human Resources, Business Administration, Management, or a related field.
- Minimum of 2 years’ experience in HR operations and administration.
- Proven familiarity with medical billing or healthcare operations environments is essential.
- Strong knowledge of HR compliance, payroll coordination, attendance management, and employee records management.
- Experience managing employee relations and day-to-day HR operational activities.
- Hands-on experience with HRIS, attendance management systems, ERP platforms, or similar HR software tools.
- Proficiency in Microsoft Excel and HR reporting.
- Excellent organizational skills with the ability to manage multiple tasks and meet deadlines.
- Strong communication, coordination, and problem-solving abilities.
Preferred Qualifications and Additional Experience
- Exposure to roster management and shift-based work environments is preferred.
- Experience in e-commerce, customer service, or other service-based industries will be considered an advantage.
This position offers the opportunity to contribute to a growing organization by enhancing HR operations and ensuring smooth workforce management. If you have a proactive approach and a commitment to operational excellence, this role will allow you to make a significant impact.