HR Generalist

We are seeking a proactive and detail-oriented HR Generalist to join our team at ibex Lahore. This on-site role operates from 3 PM to 12 AM and involves managing the full employee lifecycle along with supporting various HR operational activities. The ideal candidate will have strong organizational and interpersonal skills, a service-oriented approach, and the potential to grow into a leadership position within our dynamic, technology-driven environment.

Key Responsibilities

- Coordinate and manage end-to-end employee onboarding processes.
- Maintain and update the Human Resources Information System (HRIS) accurately.
- Oversee the entire employee lifecycle, including hiring, transfers, promotions, and terminations.
- Support medical insurance operations by handling queries, enrolments, data management, escalations, and reporting.
- Prepare and update employment records in compliance with company policies.
- Explain HR policies, procedures, laws, and standards to both new and existing employees.
- Manage employee data related to various lifecycle events and support HR operational activities.
- Address employee queries, concerns, and feedback promptly and professionally.
- Assist in recruitment, onboarding, and talent management initiatives.
- Support performance management processes, employee relations, and conflict resolution efforts.
- Provide guidance on HR-related topics such as leave management and compensation, resolving issues as they arise.
- Collaborate with relevant departments to resolve grievances and support a positive work environment.

Required Qualifications

- Bachelor’s or Master’s degree in Human Resources is preferred.
- Understanding of general human resources policies and procedures.
- 0 to 2 years of relevant HR experience.
- Strong analytical and problem-solving skills.
- Excellent verbal and written communication abilities.
- Proficiency in Microsoft Office Suite.

This role offers an excellent opportunity to develop your HR career within a fast-paced and technology-focused company. Candidates who demonstrate a strong work ethic and a willingness to learn will find ample room for growth and advancement.