We are seeking an experienced HR professional to oversee and manage comprehensive human resource functions within a dynamic and fast-paced environment. The ideal candidate will have a strong background in HR operations, compliance, and employee lifecycle management, preferably within e-commerce, BPO, or other high-growth service sectors. This role requires a proactive individual who can foster a positive workplace culture, ensure regulatory compliance, and support both employees and leadership through effective HR strategies and practices.

Key Responsibilities:
- Manage day-to-day HR operations to ensure seamless execution of all HR processes across the organization.
- Ensure compliance with labor laws, company policies, and regulatory standards.
- Develop, update, and implement HR policies, procedures, and employee guidelines to align with organizational goals.
- Address employee relations issues, including grievance handling, conflict resolution, and disciplinary actions.
- Promote and sustain a positive workplace culture through employee engagement initiatives.
- Oversee the entire employee lifecycle, including onboarding, confirmations, transfers, and exit formalities.
- Maintain accurate and confidential employee records, documentation, and HR databases.
- Monitor attendance, leave management, and ensure workforce adherence to internal policies.
- Support recruitment efforts by coordinating with hiring managers and assisting with candidate onboarding.
- Conduct employee feedback sessions to identify opportunities for improving satisfaction and retention.
- Provide guidance to managers on HR policies, performance management, and employee-related matters.
- Collaborate with leadership to develop HR strategies that support business objectives.
- Track and report on HR metrics such as workforce performance, employee turnover, and compliance.
- Assist with training, development, and people management initiatives across teams.
- Ensure consistent communication of HR policies, company updates, and organizational initiatives.

Required Qualifications:
- Bachelor’s degree in Human Resources, Business Administration, or a related field.
- Minimum of 5 years of progressive HR experience, preferably within e-commerce, BPO, or high-growth service environments.
- Strong expertise in HR operations, compliance management, and employee lifecycle processes.
- In-depth knowledge of labor laws, employment regulations, and HR policy implementation.
- Proven experience in managing employee relations, grievance handling, and conflict resolution.
- Demonstrated ability to build and maintain a positive workplace culture and lead employee engagement initiatives.
- Experience in recruitment coordination, onboarding, and employee documentation management.
- Proficiency in attendance and leave management, as well as HRIS systems.
- Excellent interpersonal, leadership, and communication skills.
- Ability to handle sensitive employee matters with professionalism and confidentiality.
- Strong organizational and problem-solving skills with keen attention to detail.
- Capability to work effectively in fast-paced operational settings and manage multiple priorities simultaneously.

Preferred Qualifications and Benefits:
While not explicitly stated, candidates with experience in high-growth sectors and those who have contributed to strategic HR initiatives will be highly valued. The role offers an opportunity to work closely with leadership, influence organizational culture, and contribute to the company’s growth through effective people management.

This position is ideal for a dedicated HR professional looking to leverage their skills in a challenging and rewarding environment, driving both compliance and employee engagement to support business success.

Job Details

Total Positions:
1 Post
Job Shift:
First Shift (Day)
Job Type:
Job Location:
Gender:
No Preference
Age:
18 - 65 Years
Minimum Education:
Bachelors
Career Level:
Manager
Experience:
3 Years - 5 Years
Apply Before:
Oct 26, 2026
Posting Date:
Oct 20, 2026

HR POD - Hiring Talent Globally

· 11-50 employees - Lahore

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