HR Officer Retail Operations

We are seeking a dedicated HR Officer to support our retail operations team in Karachi. This role involves managing daily HR functions at the store level, ensuring smooth employee relations, and maintaining compliance with company policies and labor laws. The ideal candidate will be proactive in handling attendance, onboarding, and performance tracking while fostering a positive work environment for front-line retail staff. This position requires in-person attendance and a willingness to work six days a week.

Key Responsibilities:
Retail HR Operations: Manage daily HR activities, maintain accurate documentation, and oversee the HR database for all store-level and front-line employees.
Attendance & Roster Management: Monitor shift schedules, attendance, leaves, and overtime to ensure timely and accurate payroll processing.
Employee Relations: Serve as the main point of contact for store employees, addressing grievances, resolving conflicts, and promoting a positive workplace culture.
Onboarding & Training: Coordinate the onboarding process for new hires, including store orientations, policy briefings, and customer service training to align with company standards.
Compliance & Store Audits: Conduct regular checks to ensure all retail outlets comply with company Standard Operating Procedures (SOPs) and local labor regulations.
Performance Tracking: Support retail store managers in evaluating employee performance and assist in managing periodic review cycles.

Required Qualifications:
Education: Bachelor’s or Master’s degree in Human Resources (BBA/MBA HR) or a related field.
Experience: 1 to 3 years of HR experience, preferably within the Retail, FMCG, Fashion, or Lifestyle sectors.
Skills: Strong conflict resolution abilities, excellent communication skills, and proficiency in MS Excel and HR Information Systems (HRIS).

Preferred Qualifications and Benefits:
Candidates with prior experience in retail environments will be highly regarded. The role offers the opportunity to work closely with dynamic retail teams and contribute to the growth and development of front-line staff. This is an in-person position based in Karachi, requiring availability for a six-day workweek.

Applicants should be prepared to provide details regarding their current salary, expected salary, current benefits, and willingness to work six days a week.