Human Resources Business Analyst

We are looking for a proactive and energetic HR Business Analyst to join our team at ibex in Lahore. This role is crucial in supporting various HR functions, with a focus on streamlining recruitment processes, enhancing employee engagement, and managing grievance procedures. The ideal candidate will work closely with different departments to ensure HR initiatives align with business goals while fostering a positive and productive workplace environment. This position requires availability for evening and night shifts.

Key Responsibilities

Recruitment & Talent Acquisition:
Support the entire recruitment lifecycle, including posting job openings, screening candidates, coordinating interviews and assessments, and facilitating smooth onboarding for new hires.

Employee Engagement & Retention:
Develop and implement programs aimed at boosting employee morale and engagement. Conduct surveys and feedback sessions to gauge employee satisfaction, analyze the data, and provide actionable recommendations. Organize engagement activities, recognition initiatives, and internal communication campaigns to maintain a motivated workforce.

Grievance Handling & Conflict Resolution:
Serve as a trusted point of contact for employees to raise concerns or grievances. Collaborate with relevant stakeholders to address and resolve issues promptly, fairly, and professionally, ensuring a respectful workplace.

HR Processes Optimization:
Contribute to the continuous improvement of HR processes related to recruitment, engagement, and grievance management. Assist in developing HR policies and promoting awareness through campaigns and training sessions.

Required Qualifications

- Minimum of 2 years of relevant experience in HR, particularly in recruitment and employee engagement.
- Bachelor’s degree in Human Resources, Business Administration, or a related field.
- Strong analytical and problem-solving skills with the ability to interpret data effectively.
- Good understanding of HR policies, compliance requirements, and workplace investigations.
- Excellent communication and interpersonal skills, demonstrating approachability and empathy.
- Ability to work flexible hours, including evening and night shifts, and manage workload priorities efficiently.
- Self-motivated, proactive, and able to work collaboratively within a team environment.

This role offers an excellent opportunity to contribute to a dynamic HR team within a growing organization. Candidates who are passionate about people management and HR process improvement will find this position rewarding.