Human Resources Business Partner

Get Licensed is a technology-driven company dedicated to helping individuals get trained, licensed, and find employment efficiently. Operating across multiple verticals, we are expanding our services to meet growing demand in the UK. Since 2020, we have tripled in size and supported over 400,000 people in their career journeys. Our commitment to excellence is reflected in a consistent 5-star Trustpilot rating from more than 32,000 reviews. As a fast-paced, tech-focused business, we are now seeking an experienced HR Business Partner who is tech-savvy and AI proficient to join our People & Culture team.

Key Responsibilities

- Maintain organized and compliant HR operations by managing employee records, contracts, policies, attendance, leave, and documentation in line with Pakistan labor laws.
- Lead end-to-end recruitment processes, collaborating with hiring managers to define roles, source candidates, coordinate interviews, and ensure a positive candidate experience.
- Oversee onboarding programs, including pre-boarding, induction, and regular check-ins at 30, 60, and 90 days to integrate new hires effectively.
- Drive performance management by coordinating quarterly and annual reviews, assisting managers in setting KPIs, and supporting feedback and improvement plans.
- Foster a strong company culture and employee engagement by embedding company values, promoting accountability, delivering recognition programs, and acting on employee feedback.
- Automate HR workflows by identifying repetitive tasks and implementing AI-assisted solutions using tools such as Claude, ChatGPT, and Manus to enhance efficiency and consistency.
- Handle employee relations sensitively, supporting managers through difficult conversations and ensuring fair application of policies.
- Collaborate with Finance to coordinate payroll inputs, OPD claims, health insurance queries, renewals, and vendor relationships.
- Utilize HR data to monitor recruitment, turnover, retention, attendance, and performance trends, providing actionable insights.
- Develop learning and wellbeing initiatives by identifying skill gaps and coordinating relevant training and wellness activities.

Required Qualifications

- 5 to 7 years of comprehensive HR experience covering HR operations, recruitment, performance management, and employee engagement.
- Bachelor’s or master’s degree in HR, Business Administration, or a related field.
- A tech-first mindset with hands-on experience using AI tools like Claude, ChatGPT, Manus, or Grok to build practical HR workflows and assistants.
- Proficiency with HRIS platforms for maintaining records, analyzing data, and improving HR processes.
- Strong knowledge of Pakistan employment laws, HR documentation, and employee lifecycle management.
- Demonstrated ability to manage recruitment end-to-end and support performance reviews, KPIs, and performance improvement plans.
- Experience in driving culture and engagement initiatives with proven results in influencing behavior and acting on feedback.
- Excellent communication skills and the ability to handle sensitive matters professionally.
- Self-motivated with strong organizational skills to manage competing priorities independently.

Preferred Qualifications and Benefits

- Degree from a leading business school combined with solid practical HR experience.
- Experience working in fast-paced, technology-enabled environments or with UK-based teams.
- Exposure to HRIS implementation, no-code automation, or process improvement projects.
- Background in coordinating learning and development, management training, or employee wellbeing programs.
- Practical experience managing health insurance, OPD benefits, and vendor relationships.

We offer competitive compensation, private medical insurance, paid annual leave, and opportunities for professional growth within People & Culture. You will gain hands-on experience with HR technology, people analytics, and process improvement while contributing to employee engagement and learning initiatives. Our collaborative culture encourages ownership, innovation, and recognition of your contributions.

If you are ready to combine your HR expertise with a digital-first approach, we invite you to apply and join our dynamic team. Please include an example of an AI tool or workflow you have developed, describing the problem it solved, your solution, and the outcome.