Human Resources Officer

MARS Healthcare Network is a leading provider of digital health services, specializing in teleradiology and telehealth solutions for healthcare providers and consumers. The organization is dedicated to enhancing access to medical expertise, optimizing clinical workflows, and improving patient care through innovative technology. By connecting healthcare professionals and patients via secure digital platforms, MARS Healthcare Network facilitates timely diagnostics and remote consultations while fostering strong partnerships within the healthcare ecosystem.

The Human Resources Officer will be based full-time on-site in Karāchi, supporting the HR function across the organization. This role is responsible for managing daily HR operations such as maintaining employee records, coordinating recruitment and onboarding activities, and assisting with performance management processes. The officer will also contribute to the development and implementation of HR policies, handle employee relations matters, and ensure compliance with applicable labor laws and internal standards. Additional duties include preparing job descriptions, supporting training and development programs, and collaborating with leadership to promote an inclusive and engaging workplace culture.

Key Responsibilities
- Manage day-to-day HR operations, including employee record maintenance and recruitment coordination.
- Assist with onboarding and performance management processes to ensure smooth integration and development of staff.
- Develop, review, and implement HR policies aligned with organizational goals and legal requirements.
- Handle employee relations issues, including conflict resolution and fostering a positive work environment.
- Prepare and update job descriptions to reflect current organizational needs.
- Support training and development initiatives to enhance employee skills and career growth.
- Collaborate with leadership teams to cultivate an inclusive, engaging, and productive workplace culture.
- Ensure compliance with local labor laws and internal HR guidelines, particularly those relevant to Karāchi operations.

Required Qualifications
- Strong foundation in Human Resources and HR management with hands-on experience in core HR functions.
- Proficiency in developing and maintaining HR policies and job descriptions.
- Skilled in employee relations, including conflict resolution and employee engagement strategies.
- Bachelor’s degree in Psychology, Human Resources, Business Administration, or a related field. HR certifications are considered an advantage.
- Solid knowledge of Pakistan’s labor laws and regulations, especially those applicable in Karāchi.
- Excellent written and verbal communication skills with a strong focus on detail and confidentiality.
- Ability to work effectively with cross-functional teams and build trust across all organizational levels.

Preferred Qualifications and Benefits
- Prior experience working in healthcare or technology-driven organizations is highly desirable.
- Opportunity to contribute to a forward-thinking company committed to innovation and quality service in digital healthcare.
- Collaborative work environment that values employee development and inclusive culture.

This role offers a unique chance to be part of a dynamic team driving digital transformation in healthcare, supporting both providers and patients through advanced technology solutions.