IBTL Ability Forward Program 2026

Inbox Business Technologies Limited is proud to introduce the IBTL Ability Forward Program, an inclusive hiring initiative aimed at providing meaningful career opportunities for Persons with Disabilities. We are currently seeking motivated candidates for the roles of Business Support Associate and Digital Operations Associate. Final placement will be determined based on each candidate’s education, skills, experience, and alignment with the organization’s needs. This program offers diverse opportunities across various business functions, enabling candidates to contribute effectively while growing professionally.

Key Responsibilities
Responsibilities will vary depending on the assigned role and department but may include:
- Administration and office support: Managing daily administrative tasks, handling correspondence and schedules, maintaining records, preparing documents, and ensuring smooth departmental operations.
- Data entry and documentation: Accurately entering, updating, and validating information in company systems, maintaining organized records, identifying data inconsistencies, and preparing reports as needed.
- Customer service: Addressing customer inquiries through appropriate channels, maintaining records of requests, coordinating with internal teams to resolve issues, and ensuring timely follow-up.
- Human Resources support: Assisting with recruitment coordination, scheduling interviews, managing onboarding documentation, updating employee records, and maintaining HR reports and trackers.
- Finance and accounts support: Organizing invoices and supporting documents, updating transaction records, assisting with reconciliations, and preparing routine financial summaries under guidance.
- IT and digital operations: Tracking service requests, updating digital platforms, supporting users with routine system processes, and coordinating technical issues with relevant teams.
- Project coordination: Maintaining project plans and trackers, monitoring deadlines and deliverables, compiling progress updates, organizing meetings, and following up on action items with stakeholders.
- Other business functions: Performing documentation, coordination, reporting, and operational support tasks relevant to the assigned team, based on business requirements and individual qualifications.

Required Qualifications
- Educational background ranging from Matriculation, Intermediate, DAE to Bachelor’s degree.
- Open to fresh candidates as well as professionals with up to two years of relevant experience.
- Basic proficiency in computers and Microsoft Office applications.
- Strong communication skills and ability to work collaboratively within a team.
- Keen attention to detail and a willingness to learn.
- Candidates must be based in or willing to work on-site in Karachi, Islamabad, or Lahore.

Inbox Business Technologies is committed to equal opportunity and inclusion. We ensure all qualified applicants receive fair consideration without discrimination based on race, color, religion, sex, gender identity or expression, national origin, age, disability, genetic information, or pregnancy. We celebrate diversity and foster an inclusive environment where every team member’s unique perspectives and experiences are valued. Applicants from underrepresented backgrounds are strongly encouraged to apply.

This opportunity is specifically intended for candidates who identify as Persons with Disabilities. Government-recognized documentation, such as a Disability Certificate or Special CNIC/SCNIC, may be requested confidentially during the recruitment process. Candidates are also welcome to share any accommodations needed to participate fully in the application or interview process; such requests will be handled confidentially by authorized HR personnel.

At IBTL, we recognize and embrace the value that diverse experiences, abilities, and perspectives bring to the workplace. We invite you to join us and contribute your unique voice in an environment that supports equality and innovation.

Be seen. Be heard. Be you.