IBTL Ability Forward Program 2026

Inbox Business Technologies Limited is proud to introduce the IBTL Ability Forward Program, an inclusive hiring initiative aimed at creating meaningful career opportunities for Persons with Disabilities. We are currently seeking motivated candidates for the positions of Business Support Associate and Digital Operations Associate. Final placement will be determined based on each candidate’s education, skills, experience, and alignment with organizational needs. This program offers a chance to work across various business functions, contributing to a dynamic and supportive work environment.

Key Responsibilities
Responsibilities will vary depending on the assigned role and may include:

- Administration and Office Support: Coordinating daily administrative tasks, managing correspondence and schedules, maintaining records, preparing documents, and supporting departmental operations.
- Data Entry and Documentation: Entering, updating, and validating data within company systems, maintaining organized records, identifying errors or gaps, and preparing accurate reports as needed.
- Customer Service: Handling customer inquiries through appropriate communication channels, maintaining request records, collaborating with internal teams to resolve issues, and ensuring timely follow-up.
- Human Resources Support: Assisting with recruitment coordination, scheduling interviews, managing onboarding documentation, updating employee records, and maintaining HR reports and trackers.
- Finance and Accounts Support: Organizing invoices and supporting documents, updating transaction records, assisting with reconciliations, and preparing routine financial summaries under finance team guidance.
- IT and Digital Operations: Tracking service requests, updating digital platforms and operational data, supporting users with routine system processes, and coordinating technical issues with relevant teams.
- Project Coordination: Maintaining project plans and trackers, monitoring deadlines and deliverables, compiling progress updates, organizing meetings, and following up on action items with stakeholders.
- Other Business Functions: Performing documentation, coordination, reporting, and operational support tasks relevant to the assigned team, based on business requirements and individual qualifications.

Required Qualifications
- Educational background ranging from Matriculation, Intermediate, DAE, to Bachelor’s degree.
- Open to fresh candidates as well as professionals with up to two years of experience.
- Basic computer proficiency, including Microsoft Office skills.
- Strong communication abilities and a collaborative mindset.
- Attention to detail and eagerness to learn.
- Must be based in or able to work on-site in Karachi, Islamabad, or Lahore.

Equal Opportunity and Inclusion
Inbox Business Technologies is committed to being an equal opportunity employer. We ensure fair consideration for all qualified applicants without discrimination based on race, color, religion, sex, gender identity or expression, national origin, age, disability, genetic information, or pregnancy. We celebrate diversity and foster an inclusive workplace where every team member is valued. We strongly encourage applicants from underrepresented backgrounds to apply and bring their unique perspectives to our organization.

This opportunity is specifically intended for candidates who identify as Persons with Disabilities. Government-recognized documentation, such as a Disability Certificate or Special CNIC/SCNIC, may be requested confidentially during the recruitment process. Candidates are also welcome to share any accommodations needed to participate fully in the application or interview process; such requests will be handled confidentially by authorized HR personnel.

At IBTL, we recognize the strength that diverse experiences, abilities, and perspectives bring to the workplace. We invite you to join us and be part of a company that values authenticity and inclusion.

Be seen. Be heard. Be you.