Import Associate (DO issuance)

Department: Import Operations
Designation: Import Shipment Associate/Executive
Location: Karachi
Experience: 1–2 years

The Import Shipment Associate/Executive will be responsible for managing import pre-alerts, processing manifests, and issuing Delivery Orders (DO) while ensuring all documentation is accurate and coordination with overseas agents, shipping lines, Finance, and internal teams is timely and efficient. The role requires close attention to detail to avoid delays and additional costs in shipment handling.

Key Responsibilities
- Receive and review import pre-alerts from overseas agents, verifying all shipment documentation for accuracy.
- Liaise with overseas agents to obtain missing documents, updates on shipments, and resolve any discrepancies.
- Verify critical import documents such as Bills of Lading, consignee details, and container information.
- Monitor import manifests, coordinate Import General Manifest (IGM) filing, handle manifest amendments, and resolve discrepancies promptly.
- Manage the issuance of Delivery Orders (DO) in coordination with shipping lines, ensuring all required documentation and charges are completed.
- Work closely with the Finance Department to verify import-related charges, confirm payments, track outstanding dues, and fulfill financial requirements for timely DO issuance.
- Follow up on vessel arrivals, DO releases, and any pending documentation to ensure smooth operations.
- Coordinate effectively with internal import operations teams, clearing agents, customers, shipping lines, and overseas partners.
- Maintain accurate and up-to-date records of pre-alerts, manifests, DOs, amendments, and all related correspondence.
- Ensure all processes are completed on time to minimize operational delays and avoid additional shipment costs.

Required Qualifications
- Bachelor’s degree or equivalent qualification is preferred.
- 1 to 2 years of relevant experience in freight forwarding, import operations, or documentation.
- Basic understanding of import pre-alerts, Bills of Lading, IGM filing, and Delivery Order issuance.
- Strong communication skills, including professional email writing, coordination, and follow-up abilities.
- Proficiency in MS Excel and other standard office applications.

Key Performance Indicators (KPIs)
- Timely and accurate processing of import pre-alerts.
- Effective coordination with overseas agents and internal teams to ensure smooth operations.
- Accuracy and completeness of manifest processing and shipment documentation.
- Prompt issuance of Delivery Orders and diligent follow-up on pending payments.
- Strict compliance with internal procedures and shipping line requirements.

This role offers an excellent opportunity for candidates looking to develop their career in import operations within a dynamic environment. The position demands attention to detail, strong organizational skills, and the ability to work collaboratively across multiple departments and external partners.