Import Associate

Import Operations Department
Position: Import Shipment Associate/Executive
Location: Karachi
Experience: 1–2 years

The Import Shipment Associate/Executive will be responsible for managing import pre-alerts, processing manifests, and issuing Delivery Orders (DO) while ensuring all documentation is accurate and coordination with overseas agents, shipping lines, Finance, and internal teams is timely and efficient. This role requires attention to detail and proactive communication to support smooth import operations and minimize delays.

Key Responsibilities
- Receive and review import pre-alerts from overseas agents, verifying shipment documentation for completeness and accuracy.
- Liaise with overseas agents to obtain missing documents, clarify discrepancies, and receive shipment updates.
- Verify critical import documents such as Bills of Lading, consignee details, and container information.
- Monitor import manifests, coordinate Import General Manifest (IGM) filing, manage manifest amendments, and resolve discrepancies.
- Facilitate Delivery Order issuance by coordinating with shipping lines and ensuring all required documentation and charges are completed.
- Work closely with the Finance Department to verify import-related charges, confirm payments, track outstanding dues, and fulfill financial requirements for timely DO issuance.
- Track vessel arrivals, follow up on DO releases, and ensure all pending documentation is completed promptly.
- Maintain effective communication and coordination with internal import operations teams, clearing agents, customers, shipping lines, and overseas partners.
- Keep accurate records of pre-alerts, manifests, Delivery Orders, amendments, and related correspondence.
- Ensure all processes are completed on time to avoid operational delays and additional shipment costs.

Required Qualifications
- Bachelor’s degree or equivalent qualification is preferred.
- 1–2 years of relevant experience in freight forwarding, import operations, or documentation.
- Basic understanding of import pre-alerts, Bills of Lading, IGM filing, and Delivery Order issuance.
- Strong communication skills, including email writing, coordination, and follow-up abilities.
- Proficiency in MS Excel and standard office software applications.

Key Performance Indicators (KPIs)
- Timely and accurate processing of import pre-alerts.
- Effective coordination with overseas agents and internal teams.
- Accuracy in manifest processing and shipment documentation.
- Prompt issuance of Delivery Orders and diligent follow-up on pending payments.
- Compliance with internal procedures and shipping line requirements.

This role offers an excellent opportunity for professionals seeking to develop their career in import operations within a dynamic logistics environment. The successful candidate will demonstrate strong organizational skills, attention to detail, and the ability to work collaboratively across multiple departments and external partners.