The role is based in Karachi within the Operations department and focuses on managing import documentation, Bill of Lading (B/L) processing, Shipping Instructions (SI), carrier coordination, billing, invoicing, and customer service activities. The incumbent will ensure the timely and accurate submission of shipping documents while maintaining compliance with the State Bank of Pakistan (SBP) Foreign Exchange Circulars. This position also involves resolving rating and billing discrepancies and coordinating effectively with customers, carriers, overseas agents, and upcountry offices to support smooth import operations.
Key Responsibilities
- Manage import documentation and Bill of Lading processes to ensure accuracy and timeliness.
- Oversee import billing, rating, and invoicing activities, resolving any discrepancies promptly.
- Maintain comprehensive reporting and record management related to import shipments.
- Provide excellent customer service and maintain clear communication with all stakeholders.
- Collaborate effectively within the team and perform other duties as assigned to support operational goals.
Required Qualifications
- Bachelor’s or Master’s degree in Business Management, Marketing, or a related field.
- Proficiency in Microsoft Office applications.
- Strong networking skills with established connections among freight forwarders in the market.
- Good knowledge of local and international governmental regulations, customs procedures, ocean freight, and hazardous cargo handling.
- Ability to prioritize tasks, work independently, and achieve objectives with minimal supervision.
- Demonstrated ability to learn quickly and adapt to changing requirements.
Preferred Qualifications and Benefits
- Opportunities for career growth and professional development within the organization.
- Competitive salary package along with additional fringe benefits.
- Supportive and friendly work environment fostering teamwork and collaboration.
The application deadline for this position is 16 November 2026.