Import & DRAP Compliance Officer

Pakistan Children's Heart Foundation

Lahore , Pakistan

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We are looking for an experienced Import & DRAP Compliance Officer to oversee and coordinate the entire import process for medical equipment, devices, medicines, healthcare supplies, and donated items. This role ensures smooth and timely shipments from international suppliers by managing DRAP approvals and NOCs, Pakistan Customs clearance, duty and tax exemptions, port handling, and final delivery. The ideal candidate will have hands-on experience with DRAP regulations, WeBOC, customs procedures, freight forwarding, and import documentation.

Key Responsibilities

- Manage the full import cycle from supplier confirmation to final delivery, ensuring all shipments are tracked and cleared on time.
- Review and verify all shipping documents including Commercial Invoices, Packing Lists, Bills of Lading/Airway Bills, and Certificates of Origin.
- Coordinate effectively with international suppliers, freight forwarders, clearing agents, and shipping lines to resolve shipment delays or documentation issues.
- Handle DRAP NOC applications and regulatory requirements for imported medical devices, medicines, and healthcare-related items, preparing and submitting all necessary documentation.
- Liaise with DRAP and other regulatory authorities to obtain approvals and address queries, maintaining accurate records of all correspondence and approvals.
- Coordinate Pakistan Customs clearance through appointed clearing agents, preparing and verifying required documents, and managing WeBOC procedures.
- Monitor customs clearance processes including assessment, examination, valuation, and release of shipments, and resolve any customs-related issues.
- Manage documentation and coordination for duty and tax exemption cases, especially for donated medical equipment and healthcare supplies, ensuring all exemption approvals are in place prior to shipment arrival.
- Oversee imports received as donations or in-kind contributions, ensuring regulatory and customs compliance and coordinating with donors, suppliers, and internal teams.
- Obtain and compare freight and clearance quotations, coordinate with freight forwarders and clearing agents, and monitor shipping schedules to minimize demurrage, detention, and storage charges.
- Maintain organized records of all import transactions, including shipment status, documentation, NOCs, clearance, and delivery.
- Ensure compliance with organizational procurement and approval procedures and prepare periodic reports on import and clearance status for management.

Required Qualifications

- Bachelor’s degree in Supply Chain, Logistics, Business Administration, Commerce, or a related field.
- 3 to 5 years of relevant experience in imports, customs clearance, and regulatory compliance.
- Strong practical knowledge of DRAP NOCs and Pakistan Customs clearance procedures.
- Working knowledge of WeBOC and import documentation requirements.
- Experience working with clearing agents, freight forwarders, and shipping companies.
- Prior experience importing medical equipment, devices, medicines, or healthcare supplies is highly preferred.
- Solid understanding of HS Codes, customs procedures, duties, taxes, and exemption processes.
- Excellent communication, negotiation, and follow-up skills.
- Strong documentation and record management capabilities.

Preferred Experience

Candidates with backgrounds in hospitals, pharmaceutical companies, medical device firms, NGOs, healthcare organizations, or international development organizations will be given preference.

Key Competencies

Import and customs clearance expertise, DRAP regulatory compliance, proficiency with WeBOC, medical device and equipment import knowledge, duty and tax exemption handling, freight and shipping coordination, documentation management, vendor and clearing agent coordination, problem-solving abilities, negotiation skills, and regulatory compliance awareness.

This position requires working on-site to effectively manage coordination and compliance activities.