Import Officer

We are seeking a detail-oriented professional to join our team in a full-time capacity, specializing in shipping documentation and import operations. The ideal candidate will be responsible for managing shipping manifests, maintaining accurate shipment records, and ensuring timely communication with customers and internal teams. This role requires strong organizational skills and proficiency in relevant software to support smooth operational workflows.

Key Responsibilities

- Prepare and file shipping manifests accurately and within established deadlines to ensure compliance with regulatory requirements.
- Enter shipment and documentation details into the company’s software system, maintaining data accuracy and integrity.
- Receive, review, and acknowledge pre-alerts from relevant parties to facilitate timely shipment processing.
- Organize and maintain shipment files and supporting documentation systematically for easy retrieval and audit purposes.
- Update the operational system with vessel berthing schedules and actual berthing information to reflect real-time shipment status.
- Prepare and issue arrival notices to customers promptly, ensuring they are informed of shipment progress.
- Maintain accurate shipment records and ensure all documents are properly filed for future reference and compliance.
- Communicate shipment-related charges to customers via email and coordinate with them regarding documentation or operational queries to provide excellent customer service.

Required Qualifications

- Bachelor’s degree in Business Administration, Supply Chain Management, or a related field.
- Minimum of 2 years of relevant experience in shipping documentation, import operations, or Non-Vessel Operating Common Carrier (NVOCC) environments.
- Proficiency in MS Office applications and email correspondence.
- Experience working with Climax or PSW software is essential for managing shipment data and operational updates.

Preferred Qualifications and Benefits

- Candidates with 2-3 years of experience in shipping documentation or import operations will be preferred.
- This position offers a competitive monthly salary ranging from Rs55,000 to Rs70,000.
- The role requires working on-site, providing direct interaction with operational teams and customers to ensure efficient shipment handling.

This opportunity is ideal for professionals looking to advance their career in the shipping and logistics sector by applying their expertise in documentation and operational coordination. If you are organized, proactive, and proficient in relevant systems, you will thrive in this role.