ABS International is seeking motivated individuals, particularly those who have recently completed their O/A Levels and are currently on a gap year, to join as Inbound Calling Executives. This role offers an excellent opportunity to begin a professional career in customer support within a stable and well-established organization. The position focuses on providing exceptional service to existing customers by addressing their inquiries and ensuring every interaction is handled with professionalism and care. No prior experience is necessary, as comprehensive training and mentorship will be provided to help you develop valuable communication and customer service skills.
Key Responsibilities
- Serve as the first point of contact for customers with inquiries or concerns.
- Listen attentively to customer issues and provide clear, accurate solutions.
- Guide customers patiently through their questions while maintaining a professional demeanor.
- Maintain detailed and accurate records of all customer interactions.
- Represent ABS International positively and professionally during every call.
Required Qualifications
- Recent O/A Level graduates or individuals early in their career, ideally on a gap year.
- Strong spoken and written English communication skills.
- Friendly, patient, and professional communication style.
- Willingness to learn and adapt; no previous experience required.
- Ability to work full-time on-site at the company’s location.
Preferred Qualifications and Benefits
- Location: ABS International, Johar Block 14, Karachi.
- Shift options available: 6:00 PM – 2:00 AM or 10:00 PM – 6:00 AM, allowing flexibility based on preference.
- Work schedule: Six days a week, Monday through Saturday, with a 30-minute break plus a separate Namaz break.
- Compensation package includes a base salary ranging from PKR 40,000 to 45,000 per month, an attendance allowance of PKR 3,000 per month, and performance-based incentives.
- Total earning potential can reach between PKR 60,000 and 70,000 monthly.
- ABS International offers a stable work environment with genuine long-term career growth opportunities, real training, and ongoing mentorship.
- The company fosters a supportive atmosphere designed to help employees build strong professional communication and customer service skills.
This role is ideal for gap-year students or early-career individuals seeking a meaningful start in customer support, with the chance to grow within a reputable organization. If you are eager to develop your skills and pursue a career path rather than a temporary job, this opportunity at ABS International could be the perfect fit.