Inbound Sales Representative

We are seeking a confident and sales-driven professional to manage inbound customer inquiries for luxury limousine and chauffeur services across the United States. The ideal candidate will possess excellent spoken English, a polished telephone manner, and the ability to convert inquiries into confirmed bookings. This role suits someone who enjoys engaging in sales conversations, understands customer needs, and can confidently address pricing questions, follow-ups, and sales objections.

Key Responsibilities
- Manage inbound calls, emails, and messages from customers seeking limousine and chauffeur services.
- Accurately gather customer requirements, including pickup and drop-off locations, travel dates, passenger numbers, vehicle preferences, and any special requests.
- Provide precise quotations and clearly explain available transportation options.
- Convert inquiries into confirmed bookings through effective communication and timely follow-ups.
- Professionally handle objections related to pricing, availability, and service options.
- Follow up with customers who have received quotations but have not yet confirmed their bookings.
- Identify opportunities to recommend suitable upgrades and additional services.
- Maintain accurate records of customer details, quotations, lead statuses, and bookings within CRM and booking systems.
- Coordinate confirmed booking details with the operations team to ensure smooth service delivery.
- Work towards individual sales targets and contribute to overall booking conversion and revenue goals.

Required Qualifications
- Excellent spoken English with a confident and professional telephone manner.
- Previous experience in inbound sales, telesales, sales conversion, or customer acquisition.
- Strong communication, negotiation, and objection-handling skills.
- Proven ability to convert customer inquiries into sales and confirmed reservations.
- Effective follow-up skills and the capacity to manage multiple leads simultaneously.
- Proficiency with computers and familiarity with CRM systems, email, and online booking platforms.
- A proactive attitude and commitment to achieving measurable sales targets.

Preferred Qualifications and Benefits
- Experience in limousine dispatching, chauffeur services, luxury transportation, travel, hospitality, or car rental industries.
- Familiarity with US customers, airport transfers, corporate transportation, and point-to-point bookings.
- Experience using Limo Anywhere or similar booking and dispatch software.
- Candidates with strong sales experience and excellent spoken English are encouraged to apply, even without direct limousine industry experience.
- This is a full-time, on-site position based in DHA, Lahore.
- Candidates must be comfortable communicating with customers based in the United States and be available for shifts aligned with US business hours, including possible rotational shifts.
- Starting salary is PKR 80,000 per month, with additional performance-based incentives.

Applicants who are confident in handling sales conversations in English and converting customer inquiries into bookings are encouraged to apply. Shortlisted candidates will be contacted for an initial screening and interview.