Inbound Telesales Executive

We are seeking a motivated Telesales Executive to join our team, focusing on inbound leads. This role involves engaging with new leads promptly, understanding their needs, and guiding them to the most suitable packages. The position is based onsite at our Johar Town office in Lahore, with working hours from 1:00 PM to 10:00 PM, Monday through Saturday. The successful candidate will work primarily with leads from Pakistan initially, with plans to expand outreach to international markets including the UK, USA, Canada, Europe, and the UAE.

Key Responsibilities:
- Contact every new lead within minutes via phone and WhatsApp to ensure timely engagement.
- Assess customer requirements accurately and recommend appropriate service packages.
- Maintain consistent follow-up until the customer provides a definitive response.
- Present proposals and pricing clearly while confidently addressing any objections.
- Close sales deals and coordinate payment confirmations efficiently.
- Update lead status and notes regularly in the CRM or lead tracking system.
- Manage leads from Pakistan initially, with future involvement in international markets.
- Occasionally meet customers locally when necessary to strengthen relationships.
- Provide weekly feedback on lead quality and common customer inquiries to improve processes.

Required Qualifications:
- Minimum of one year’s experience in telesales, customer service, or inside sales; fresh graduates with excellent communication skills are encouraged to apply.
- Fluent and confident in Urdu; proficiency in Punjabi and English is advantageous, especially as the company expands internationally.
- Proficient and professional in using WhatsApp for business communication.
- Highly organized and disciplined in managing follow-ups and meeting targets.
- Comfortable working under daily and monthly sales targets.
- Basic computer literacy, including familiarity with Google Sheets or any CRM software.
- Professional demeanor with a customer-friendly attitude.

Preferred Qualifications and Benefits:
- The role offers warm leads exclusively, eliminating the need for cold calling.
- Compensation includes a competitive base salary plus uncapped commission opportunities.
- Company provides lunch and tea during working hours.
- Clear career progression path with opportunities to advance to a Team Lead position as the campaign grows.
- Supportive and professional office environment focused on nurturing career development.

This position is ideal for candidates who thrive in a fast-paced sales environment and are eager to grow professionally within a dynamic team. If you are organized, communicative, and driven to succeed, we encourage you to apply and become part of our expanding organization.