Dr. Waseem Fitness (DWF), Pakistan’s largest health, wellness, and fitness coaching platform, is seeking a motivated Indoor Sales Representative to join its team based in Islamabad and Rawalpindi. This full-time position requires engaging with clients through both virtual and face-to-face meetings to promote wellness services that positively impact lives. The role operates within a structured work schedule from 10 am to 6 pm and is ideal for candidates with at least one year of experience in customer service, public relations, or sales within business-to-consumer environments. The Indoor Sales Representative will focus on building strong client relationships and managing the entire sales process independently, without team management responsibilities.
Key Responsibilities
Engage clients effectively through virtual meetings, online platforms, and in-person interactions to understand their fitness and wellness needs, presenting suitable services accordingly. Manage appointment scheduling efficiently, respond promptly to calls and messages, and provide welcoming and attentive service to walk-in clients. Skillfully negotiate and close appointments, ensuring client satisfaction and fostering trust in the brand. Address client complaints and objections professionally, turning challenges into opportunities to reinforce confidence in DWF’s offerings. Maintain accurate and organized client records and files to support seamless communication and timely follow-ups. Prepare detailed weekly and monthly reports on client interactions and sales activities to keep management informed and aid in strategic decision-making. Collect and document client feedback to contribute to ongoing service improvements and enhance client retention. Adhere strictly to company policies and workflow standards while demonstrating a commitment to delivering exceptional client experiences and promoting the Dr. Waseem Fitness brand.
Required Qualifications
Candidates should have a minimum of one year of proven experience in customer service, public relations, or sales within a business-to-consumer setting. Strong communication and interpersonal skills are essential to engage clients effectively and build lasting relationships. The ability to manage multiple client interactions, schedule appointments, and maintain organized records is critical. Candidates must be comfortable working within a structured schedule from 10 am to 6 pm and possess a proactive approach to resolving client concerns and closing sales.
Preferred Qualifications and Benefits
While not explicitly stated, candidates with prior experience in the health, wellness, or fitness industry will find this role particularly rewarding. The position offers the opportunity to work with Pakistan’s leading fitness coaching platform, contributing to meaningful client transformations. Working in a dynamic and supportive environment, the Indoor Sales Representative will gain valuable experience in sales and client relationship management, with potential for professional growth within the organization.
This role is an excellent fit for individuals passionate about health and wellness who enjoy engaging with clients and driving business growth through personalized service and effective communication.