Information Technology Administrator

Elevate Holdings is a pioneering luxury real estate developer in Pakistan, known for its flagship project, The Nathia Reserve—an exclusive collection of 133 branded luxury residences located in Nathia Gali. As the company expands its C-Suite operations and integrates advanced AI and IT infrastructure, it is seeking a motivated IT Admin & AI Systems Assistant to join the technology team at its Head Office in DHA Phase 8, Lahore. Reporting directly to the Head of AI & IT, this role involves supporting IT system administration, managing network infrastructure, maintaining CRM and HR portals, and assisting in the deployment of automated AI workflows that enhance sales, marketing, and executive analytics.

Key Responsibilities:
- Manage and provide technical support for workstations, office Wi-Fi, network systems, and hardware setup, ensuring smooth daily IT operations for both the Head Office and site teams.
- Assist in the administration and maintenance of Sales CRM, HR and Payroll software, and the Broker Onboarding Portal to ensure seamless functionality.
- Test, deploy, and maintain automated AI tools, including lead auto-routing, speed-to-lead service level agreements (SLAs), and data pipeline workflows that improve operational efficiency.
- Oversee access control by managing user credentials and system permissions, while ensuring data security through automated database backups.

Required Qualifications:
- Between 1 to 3+ years of experience in IT administration, system support, network management, and troubleshooting cloud-based CRM systems.
- Practical experience with user access management, hardware maintenance, and web or application portal upkeep.
- Strong problem-solving skills, the ability to work efficiently under pressure, and a professional demeanor are essential.

Preferred Qualifications and Benefits:
- Basic knowledge or exposure to AI automation tools, Python programming, APIs, or workflow integration is highly desirable and considered a strong advantage.
- Opportunity to work in a dynamic environment at the forefront of luxury real estate development and cutting-edge technology implementation.

This position offers a unique chance to contribute to a fast-growing company that blends real estate innovation with advanced AI-driven solutions. Candidates interested in joining Elevate Holdings as an IT Admin & AI Systems Assistant are encouraged to prepare a detailed CV highlighting relevant experience and skills.