Chawla Group of Industries (Pvt) Ltd, operating as Chawla Chemical & Metal Industries, is a well-established manufacturing organization based in Lahore. The company specializes in producing aluminum profiles, glass processing solutions, and paint products for diverse industrial and commercial applications. Additionally, it manufactures beach sandals and embroidered fabrics for prominent brands such as Bareeze, Arooshi, and Circle. With multiple product lines, the company fosters a dynamic work environment where advanced technology supports complex manufacturing and distribution processes. Employees can expect a fast-paced setting that emphasizes reliability, quality, and continuous improvement.
The Information Technology Specialist will play a crucial role in maintaining and supporting the company’s IT infrastructure on-site in Lahore. This full-time position involves managing network systems, monitoring their performance, and ensuring consistent connectivity across manufacturing and office locations. The specialist will be responsible for diagnosing and resolving hardware, software, and network issues, implementing security protocols, and assisting with system upgrades and deployments. Daily duties include providing technical support to internal users, documenting solutions, coordinating with vendors, and contributing to IT process enhancements that improve operational efficiency.
Key Responsibilities
- Manage and maintain the company’s IT infrastructure, including network systems and connectivity across various departments.
- Monitor system performance and troubleshoot hardware, software, and network issues promptly.
- Implement and maintain security measures to protect IT assets and data integrity.
- Assist with system upgrades, deployments, and IT-related projects.
- Provide timely and effective technical support to internal users, ensuring minimal disruption to operations.
- Document technical solutions and maintain accurate records of IT processes and incidents.
- Coordinate with external vendors and service providers for maintenance and procurement.
- Contribute to continuous improvement initiatives within the IT department to enhance overall efficiency.
Required Qualifications
- Strong skills in Information Technology and troubleshooting across hardware, software, and operating systems.
- Proficiency in Network Administration and Network Security to manage, monitor, and safeguard local and wide area networks.
- Excellent customer service abilities, with the capacity to provide clear, patient, and timely technical support to internal stakeholders.
- Experience working with Windows and/or Linux environments, including servers and network devices such as routers, switches, and firewalls.
- Diploma or degree in Information Technology, Computer Science, or a related field, or equivalent practical experience.
- Strong analytical thinking, attention to detail, and the ability to prioritize tasks effectively in a manufacturing environment.
- Familiarity with IT documentation, backup and recovery procedures, and basic cybersecurity best practices.
Preferred Qualifications and Benefits
Candidates with prior experience in a manufacturing setting will find their skills highly valued. The company encourages continuous learning and offers a collaborative environment where IT professionals can contribute to meaningful improvements. Exposure to diverse technologies and the opportunity to work with well-known brands add to the role’s appeal. While not explicitly stated, the position offers a stable, full-time career path within a reputable industrial group committed to quality and innovation.