Inside Sales Executive

Softech Microsystems, a leading IT distribution and solutions company in Pakistan since 1987, is seeking an Inside Sales Executive to join its sales team at the Caesars Tower office in Karachi. This full-time, on-site role operates Monday to Friday from 9:00 AM to 6:00 PM, with alternate Saturdays. The Inside Sales Executive will manage assigned channel partners and product lines, driving sales pipeline and closing deals primarily through phone, email, and online meetings, with occasional partner and customer visits within Karachi and intercity travel for events. This position serves as an entry point into Softech’s sales function, offering a clear career progression toward field sales and management roles.

Key Responsibilities

Partner Management and Activation:
- Serve as the primary contact for assigned channel partners and resellers.
- Maintain regular communication to keep partners engaged and active.
- Build strong relationships with partner sales teams.
- Introduce and update partners on products, promotions, and vendor programs.
- Identify and onboard new partners to fill coverage gaps.

Pipeline Generation and Deal Closure:
- Generate sales pipeline by working closely with partners’ customer bases.
- Track and advance all open opportunities to closure.
- Qualify leads based on budget, authority, need, and timeline.
- Participate in partner and customer meetings as needed.
- Own each opportunity through order closure and payment collection.
- Escalate stalled deals proactively.

Commercial Execution:
- Prepare and issue accurate quotations within agreed timelines.
- Manage Requests for Quotation (RFQs) with vendors and distributors.
- Interpret Bills of Quantities and compile commercial proposals.
- Register and protect deals with vendors, requesting special pricing approvals as required.
- Monitor stock availability, lead times, and delivery commitments.
- Process sales orders and track progress through delivery and invoicing.
- Follow up on collections for assigned accounts.

Product Ownership and Learning:
- Take responsibility for an assigned product line with support from sales leadership and presales engineers.
- Complete required sales certifications within set timelines.
- Develop strong commercial knowledge to effectively position products to partners.
- Understand the broader Softech portfolio to identify cross-selling opportunities.

Events and Market Presence:
- Assist in planning and executing partner and customer events, including webinars.
- Drive event registration and attendance through direct outreach.
- Attend events and engage with attendees as needed.
- Capture, qualify, and follow up on leads generated from events.

CRM and Reporting:
- Maintain accurate records of partners, leads, opportunities, and order status in the CRM system.
- Provide regular pipeline updates and forecasts.
- Prepare activity and pipeline reports for management.
- Report competitive intelligence and pricing pressures.

Required Qualifications
- Bachelor’s degree in Business Administration, Marketing, IT, or a related field (mandatory).
- 1 to 1.5 years of experience in sales, inside sales, sales coordination, or a customer-facing commercial role.
- Comfortable making outbound calls and engaging with senior business contacts.
- Demonstrated ownership and consistent follow-up skills.
- Fluent spoken and written English.
- Based in Karachi and available to work on-site during specified hours.
- Willingness to travel occasionally within Karachi and other cities.
- Proficient in MS Office, especially Excel and Word.

Preferred Qualifications
- Experience in IT distribution, systems integration, or technology reselling.
- Hands-on experience with quotations, RFQs, and sales order processing.
- Ability to read Bills of Quantities or technical specifications.
- Familiarity with CRM tools and structured pipeline management.
- Understanding of B2B sales cycles and channel partner models.
- Exposure to cybersecurity, networking, enterprise software, or IT infrastructure products.

Benefits
- Competitive monthly salary ranging from PKR 70,000 to PKR 100,000 based on experience.
- Medical insurance coverage.
- Fuel allowance for customer and partner site visits.
- Mobile allowance.
- Structured annual leave plus casual and sick leave.
- Performance-based incentives and bonuses.

This role offers a clear career path from Inside Sales Executive to Sales Executive and eventually Sales Manager, based on performance, certifications, and readiness to represent Softech independently. Softech Microsystems is an equal opportunity employer, committed to merit-based recruitment aligned with the outlined requirements.