Instore Manager

Unilever is seeking a dynamic Instore Manager to join their team in Lahore. This role is pivotal in managing customer and trade relationships for designated accounts, ensuring effective distribution and customer operations while driving sales and key performance indicators. The Instore Manager will play a crucial role in advancing Unilever’s purposeful growth and digital transformation agenda by leveraging strong sales expertise and leadership skills. This position offers an opportunity to work with a globally recognized brand committed to sustainable living and inclusive growth.

Key Responsibilities
- Drive business growth by achieving underlying volume and sales targets.
- Enhance competitive visibility within stores to strengthen market presence.
- Coordinate operational plans and execution with distributors and customers.
- Negotiate joint business plans with customers to align strategies and objectives.
- Analyze financial metrics including customer profitability and gross margin to optimize performance.
- Lead and develop an extended team of Field Market Managers (FMMs), fostering talent growth and teamwork.
- Take accountability for meeting business Key Performance Indicators (KPIs).
- Conduct post-execution analysis and continuously refine processes using strong analytical skills.

Required Qualifications
- Bachelor’s degree from a recognized institution.
- 1 to 4 years of relevant sales experience, preferably within the FMCG industry.

Skills and Competencies
- Strong business and financial acumen with the ability to interpret and act on key metrics.
- Excellent communication and negotiation skills to build and maintain effective customer relationships.
- Proficiency in Microsoft Office and Power BI for data analysis and reporting.
- Willingness to spend active time in the field, engaging directly with the market.
- Strategic thinking combined with strong execution capabilities.
- Up-to-date knowledge of competitive market insights.
- Demonstrated accountability, responsibility, and a proactive approach to achieving results.

Leadership Attributes
- Inclusive leadership style that motivates and inspires teams to deliver with passion and achieve quick wins.
- Ability to balance challenge with support, providing coaching and fostering an engaging work environment.
- Emotional intelligence to understand broader business contexts and motivate others effectively.

Critical Standards of Leadership (SOL) Behaviors
- Care deeply about people and the business.
- Focus on what truly matters to drive impact.
- Deliver with excellence and maintain high standards.
- Stay three steps ahead by anticipating future challenges and opportunities.

Unilever is deeply committed to equity, inclusion, and diversity, recognizing that a diverse workforce drives better business outcomes and innovation. The company encourages candidates to bring their whole selves to work and supports individuals throughout the recruitment process, including providing accommodations as needed.

This full-time role reports to the Area Key Account Manager (AKAM) and is classified under Work Level 1 within the Customer Development function. Joining Unilever means becoming part of a purpose-driven organization that values collaboration, flexibility, and personal growth while making a positive impact on consumers and communities worldwide.