We are seeking motivated and enthusiastic Cold Calling Agents to join our dynamic night shift sales team. Whether you are a fresher or an experienced professional, if you possess basic to fluent English and strong communication skills, we encourage you to apply. This role offers an excellent opportunity to develop your career in a fast-paced environment with full training provided to help you succeed and grow within the organization.
Key Responsibilities:
- Handle inbound and outbound customer calls professionally
- Respond to customer inquiries via phone, email, or chat
- Resolve customer complaints promptly and effectively
- Maintain accurate records of customer interactions
- Meet individual and team performance targets
- Provide detailed product and service information and support
Required Qualifications:
- Good spoken and written English communication skills
- Basic computer knowledge
- Ability to work night shifts (6:00 PM to 4:00 AM)
- Strong problem-solving and interpersonal skills
Preferred Qualifications and Benefits:
- Prior experience as a Customer Service Representative (CSR) or in a call center environment is advantageous
- Professional work environment fostering career growth opportunities
- Performance-based incentives to reward your achievements
- Supportive team and management committed to your success
This is a full-time position with shift hours from 6:00 PM to 4:00 AM. The monthly salary ranges from Rs40,000 to Rs90,000, depending on experience and performance. The role requires in-person attendance at the office located on the 2nd Floor, Shafi Court, Club Road, Merewether Road, Civil Lines, Karachi.
Candidates are encouraged to bring an updated resume to the walk-in interview and take the first step toward a rewarding career in sales and customer service. If you are a strong communicator with a passion for helping people and closing sales, we would love to hear from you.