A reputable telecom company is seeking dedicated Customer Premises Associates (CPA) to join their team for internet installation and troubleshooting services. This full-time, field-based role is located in Wah Cantt and offers a competitive salary starting at Rs. 40,000 with additional incentives. The position requires hands-on work at customer locations, ensuring high-quality internet service delivery and prompt resolution of connectivity issues. Candidates must be prepared for regular field visits within the assigned area and possess their own means of transportation.
Key Responsibilities
- Perform installation of internet services at customer premises efficiently and accurately.
- Troubleshoot and resolve internet connectivity problems to maintain service quality.
- Ensure customer satisfaction by delivering professional and timely service.
- Conduct field visits as per the designated area assignments.
Required Qualifications
- A minimum of a 3-year Diploma of Associate Engineering (DAE) in Electrical, Electronics, or Information Technology is preferred.
- Possession of a motorcycle or bike is mandatory for this role due to the nature of fieldwork.
Preferred Qualifications and Benefits
- Candidates holding a DAE or certification as a rigger will be given preference.
- The role offers a salary range from Rs. 40,000 to Rs. 80,000 per month, inclusive of incentives.
- Work location is primarily on the road within Wah Cantt, specifically around the GPO area.
This opportunity is ideal for individuals with technical expertise in internet services and a commitment to customer service excellence. The company values reliability, technical skills, and the ability to work independently in a dynamic field environment.