Interview Scheduler

We are seeking a detail-oriented Interview Scheduler to join our remote recruiting team. In this role, you will manage candidate interview bookings by coordinating with recruiters and applicants to ensure a smooth scheduling process. Your day begins by reviewing candidate lists alongside recruiters’ available time slots, then contacting candidates to confirm their interest and arrange interview times. You will update notes after each call to keep recruiters informed and help maintain an organized interview calendar. This position offers a monthly base salary with additional bonus opportunities and is fully remote, allowing you to work from home using phone and scheduling tools.

Key Responsibilities:
- Review candidate lists and recruiters’ calendars using applicant tracking systems such as Greenhouse to determine interview stages and availability.
- Contact candidates via business phone systems or dialers like RingCentral, introduce yourself professionally, and explain the purpose of the call.
- Ask concise questions regarding candidates’ interest and availability, listen attentively, and clearly communicate the next steps based on recruiter guidelines.
- Offer interview time options through scheduling tools such as Microsoft Outlook, ensuring no calendar conflicts occur.
- Confirm interview details before ending calls, including date, time, joining instructions, and interviewer information, making sure candidates fully understand.
- Send clear, approved interview reminders to candidates to help them easily access their booking information.
- Follow up with candidates after missed interviews to reschedule or adjust bookings as needed, updating calendars accordingly.
- Accurately record call outcomes and bookings, flagging issues like incorrect numbers, duplicates, or candidate withdrawals while maintaining confidentiality.
- Provide recruiters with booked interview details and relevant call notes, escalating any questions beyond your scope to the recruiting team lead.
- Share daily summaries of booking counts and unresolved scheduling matters with the team, clarifying next steps.
- Ensure quality standards are met by verifying accurate bookings, courteous communication, complete notes, and timely follow-ups before passing information onward.

Required Qualifications:
- Proficient spoken and written English, as most interactions are with candidates and teams based in the United States.
- Access to a computer, mobile phone, stable internet connection, and reliable electricity to support remote work.
- No prior recruiting experience required; however, experience in phone-based customer service, scheduling, or administrative roles is preferred.
- Calm and friendly phone manner that helps candidates feel comfortable and informed without rushing them.
- Willingness to learn and use applicant tracking, phone, and calendar scheduling tools through guided training.
- Strong attention to detail regarding interview dates, times, candidate names, and call notes to ensure recruiters receive clear and accurate information.
- Ability to follow a structured call outline while actively listening and allowing candidates to ask questions.
- Basic understanding of interview scheduling processes, including reminders, rescheduling, missed interviews, and escalation protocols.
- Commitment to maintaining candidate privacy and handling information within approved team systems.

Preferred Qualifications and Benefits:
- Fully remote work environment, enabling you to contribute from the comfort of your home while supporting candidates through the interview process.
- Structured onboarding and ongoing training on key tools such as applicant tracking systems, phone platforms, and scheduling software.
- Regular check-ins with the recruiting team lead to discuss questions, booking updates, and personal progress.
- Opportunities for professional growth within the team as you develop expertise in scheduling and recruitment coordination.
- Eligibility for performance-based bonuses in addition to the monthly salary.

This role is ideal for individuals who enjoy organized, people-focused work and are eager to support a recruiting team in delivering a positive candidate experience.