IT Administrator (SOC II Compliance)

RepairDesk is a leading provider of repair shop management software, trusted by over 3,000 businesses worldwide and available in more than 30 languages. Our platform helps automate operations, manage inventory, and drive profitability for repair shops specializing in cell phones, computers, drones, watches, jewelry, and shoes. With over 40 powerful integrations and customizable workflows, we support single-store operations, multi-store franchises, and mail-in repair depots.

Key Responsibilities
As an IT Administrator with a focus on SOC II Compliance, you will be responsible for managing the company’s internal IT infrastructure and spearheading initiatives to maintain and enhance SOC II compliance across the organization. Your role will include day-to-day administration of IT systems and hardware, auditing existing security controls, and ensuring internal processes align with SOC II standards. You will collaborate closely with team members to implement security policies and access controls, monitor system logs, and proactively address any vulnerabilities.

Required Qualifications
Candidates should have proven experience in IT administration and infrastructure management. Familiarity with SOC II compliance frameworks, conducting security audits, and managing access control policies is essential. Strong problem-solving abilities and keen attention to detail are critical for success in this role. Additionally, candidates must be able to work on-site at our Lahore office.

Preferred Qualifications and Benefits
While not all qualifications are mandatory, candidates who meet most of the criteria are encouraged to apply. RepairDesk offers a comprehensive benefits package designed to support your work-life balance and professional growth. You will receive 20 vacation days annually, with additional vacation and paid sick leave. Flexible working hours, a home office policy, and a casual dress code contribute to a comfortable work environment. Additional perks include free parking, complimentary beverages, and access to an on-site cafeteria.

Your health and financial security are prioritized through private health insurance, a company pension plan, and a financial wellness program. We also offer company stock options and provide a company laptop to support your work. For career development, you will have access to mentoring sessions, career training programs, an internal mobility initiative, and regular team events and social activities.

Compensation
The salary range for this position is PKR 160,000 to 240,100 per month.

In your first months at RepairDesk, you will take ownership of IT administrative systems and integrate security protocols that meet current SOC II standards. You will review and update access controls and roll out revised internal policies across the team. Your contributions will be key to strengthening our IT infrastructure and ensuring ongoing compliance.