IT Assistant

We are seeking a dedicated IT Assistant to join our team. The ideal candidate will be responsible for supporting the organization’s IT infrastructure by installing and troubleshooting both software and hardware. This role involves managing network administration tasks, configuring email clients, and maintaining IT equipment to ensure smooth daily operations. The IT Assistant will also handle user account setups, password management, and hardware replacements as needed. Effective communication with staff and vendors, either in person or over the phone, is essential to resolve technical issues promptly.

Key Responsibilities:
- Install and troubleshoot software applications to ensure proper functionality.
- Perform hardware installation and diagnose hardware-related issues.
- Manage network administration tasks to maintain connectivity and security.
- Configure email clients for users and resolve related issues.
- Conduct routine IT maintenance to prevent system failures.
- Maintain accurate inventory records of IT hardware assets.
- Set up new user accounts and profiles, addressing password and access issues.
- Replace hardware components as required to minimize downtime.
- Communicate effectively with staff and vendors to assist in system setups or problem resolution.

Required Qualifications:
- Proven experience in software and hardware installation and troubleshooting.
- Basic knowledge of network administration and email client configuration.
- Ability to manage IT hardware inventory efficiently.
- Strong problem-solving skills and attention to detail.
- Good communication skills for interacting with staff and vendors.
- Ability to work on-site and handle multiple IT support tasks independently.
- Male candidates only, as per company policy.

Preferred Qualifications and Benefits:
- Previous experience in a similar IT support role is advantageous.
- Familiarity with a variety of operating systems and IT tools.
- Competitive monthly salary ranging from Rs50,000 to Rs60,000.
- Work location is on-site, providing hands-on experience and direct team collaboration.

This position offers an excellent opportunity for an IT professional looking to develop their skills in a dynamic environment. If you meet the qualifications and are ready to contribute to a growing organization, we encourage you to apply.