IT asssitant

We are seeking a motivated and responsible IT Assistant to join our team. The successful candidate will have foundational IT knowledge and troubleshooting skills, enabling them to provide technical support to employees while maintaining computer systems and office IT equipment. This role requires a proactive individual who can manage day-to-day IT tasks efficiently and contribute to a smooth technology environment within the organization.

Key Responsibilities

- Provide basic technical support to staff and resolve IT-related issues promptly.
- Install, configure, and maintain computers, printers, and other IT equipment to ensure optimal performance.
- Troubleshoot hardware, software, and network connectivity problems to minimize downtime.
- Maintain computer systems, including software updates and operating system management.
- Assist employees with email setup, user account management, and password resets.
- Ensure regular data backups and implement basic system security measures to protect company information.
- Maintain accurate IT inventory and equipment records for tracking and auditing purposes.
- Coordinate with external IT vendors and service providers when specialized support or repairs are required.

Required Qualifications

- Bachelor’s degree or diploma in IT, Computer Science, or a related field.
- Basic understanding of computer hardware and software components.
- Familiarity with Windows operating systems and Microsoft Office suite.
- Fundamental knowledge of networking concepts including LAN, Wi-Fi, and troubleshooting connectivity issues.
- Strong communication skills to effectively assist users and document issues.
- Problem-solving abilities to diagnose and resolve technical challenges independently.
- Ability to work both independently and collaboratively within a team environment.

Preferred Qualifications and Benefits

- Previous experience in IT support or a similar role will be considered an advantage.
- Competitive monthly salary ranging from Rs40,000 to Rs60,000.
- The position requires working on-site to provide hands-on support and maintenance.

This role offers an excellent opportunity for individuals looking to develop their IT support skills in a dynamic workplace. If you are detail-oriented, eager to learn, and enjoy helping others with technology, this position could be a great fit.