IT Network Operations Coordinator

We are seeking a highly organized and self-motivated IT Network Operations Coordinator to support and streamline our engineering projects. This role involves tracking tasks, managing timelines, maintaining agile boards and backlogs, coordinating meetings, and following up with engineers to ensure timely completion of work. The ideal candidate will bring structure to a dynamic environment and help teams stay focused on their highest priorities.

Key Responsibilities

- Manage project timelines and task lists, keeping them up to date as priorities shift, sometimes on a daily basis.
- Identify risks, blockers, and dependencies early, escalating them to the project manager as needed.
- Collaborate directly with engineers to ensure project tasks are completed, following up proactively without waiting for prompts.
- Prepare clear and accurate project data and summaries, occasionally creating PowerPoint presentations or Excel reports.
- Schedule and coordinate project meetings, prepare agendas, and distribute notes along with action items.
- Provide light support for budget and financial tracking related to projects.
- Manage Azure DevOps (ADO) boards, backlogs, and work items, including grooming, tagging, and updating statuses.
- Facilitate daily stand-ups and other agile ceremonies, capturing notes and tracking action items.
- Maintain an organized backlog and ensure engineers keep their work items current.
- Use ServiceNow to track and manage tickets and related requests efficiently.
- Coordinate vendor engagement by scheduling and hosting regular meetings, capturing notes and follow-ups, and ensuring open items are addressed.
- Act as the primary day-to-day contact for vendor communications regarding scheduling and deliverables.

Required Qualifications

- Minimum of 4 years’ experience in project coordination, project support, scrum master, or a similar role, preferably within IT infrastructure.
- Hands-on experience managing Azure DevOps boards and backlogs or similar tools such as Jira.
- Proven ability to facilitate stand-ups and support agile ceremonies effectively.
- Strong organizational and time-management skills with the ability to manage shifting priorities.
- Excellent written and verbal communication skills.
- Proficiency in Microsoft Excel and PowerPoint for reporting and presentations.
- Comfortable working alongside technical teams without requiring deep technical expertise.
- Some project management experience is essential.
- Exposure to infrastructure, network, or cloud-related projects.
- Proficiency with Microsoft 365 tools including Outlook, Teams, Excel, and SharePoint.

This role offers the opportunity to work in a fast-paced, evolving environment where your coordination skills will directly impact project success. If you thrive in managing multiple priorities and enjoy working closely with technical teams and vendors, this position is an excellent fit.