We are seeking a dedicated and skilled IT Officer to join our team in Karachi on a full-time basis. The successful candidate will be responsible for managing and maintaining our IT infrastructure, including LAN/WAN networks, pfSense firewall, Active Directory, servers, and NAS storage systems. This role requires strong troubleshooting abilities and hands-on experience in networking, system administration, data backup, and recovery to ensure smooth and secure IT operations.
Key Responsibilities
- Manage, monitor, and troubleshoot LAN/WAN networks and internet connectivity to maintain optimal performance.
- Configure and maintain the pfSense firewall, including firewall rules, NAT, VPN, and overall network security.
- Administer Active Directory by managing user accounts, groups, permissions, and domain policies.
- Install, configure, and maintain computers, operating systems, software, and IT equipment.
- Troubleshoot hardware, software, network, and connectivity issues promptly to minimize downtime.
- Configure and manage routers, switches, IP addressing, VLANs, DHCP, and DNS services.
- Maintain servers, network devices, and NAS storage systems to ensure reliability and availability.
- Manage regular data backups, backup schedules, and disaster recovery procedures to safeguard critical information.
- Monitor network performance, security, and system availability continuously.
- Maintain IT documentation, inventory records, and system access logs accurately.
- Provide technical support to employees, ensuring efficient resolution of IT-related issues.
Required Qualifications
- Bachelor’s degree or diploma in Information Technology, Computer Science, or a related field.
- Practical experience in IT support, networking, and system administration, ideally between 2 to 4 years.
- Strong knowledge of LAN/WAN technologies, TCP/IP protocols, subnetting, routing, and switching.
- Hands-on experience with pfSense firewall configuration and management.
- Good understanding of Windows Server environments and Active Directory administration.
- Experience with server maintenance, NAS storage management, backup, and recovery processes.
- Familiarity with DHCP, DNS, VLANs, VPNs, and network security principles.
- Excellent troubleshooting, problem-solving, and communication skills.
Preferred Qualifications and Benefits
- CCNA or other relevant networking certifications are highly desirable.
- Experience managing business IT infrastructure in a professional setting.
- Knowledge of virtualization technologies, disaster recovery planning, and IT security best practices.
This position requires working on-site in Karachi. Interested candidates are encouraged to apply through the designated platform with an updated CV that highlights relevant experience in networking, pfSense, Active Directory, server administration, and backup management. Please be prepared to provide your expected salary in PKR as part of the application process.
Join our team and contribute to maintaining a secure, reliable, and efficient IT infrastructure that supports the organization’s goals.