The IT Officer will be responsible for managing daily IT operations and providing technical support to staff members. This role involves troubleshooting a variety of hardware, software, network, printer, and system-related issues to ensure smooth functioning of all IT resources. The officer will also be tasked with maintaining computers, laptops, CCTV systems, internet connectivity, and other IT equipment. Additionally, the position requires installing and configuring software, systems, and applications, while monitoring network performance to avoid disruptions. Maintaining accurate IT records, inventory, and basic system documentation is essential. The IT Officer will also ensure data security through regular backups and proper access control. Coordination with vendors for IT equipment procurement, internet services, and technical support forms an important part of the role.
Key Responsibilities:
- Manage day-to-day IT operations and provide technical assistance to staff.
- Troubleshoot issues related to hardware, software, networks, printers, and systems.
- Maintain and service computers, laptops, CCTV, internet, and other IT devices.
- Install and configure software, operating systems, and applications.
- Monitor network connectivity to ensure uninterrupted IT services.
- Keep IT records, maintain inventory, and document system configurations.
- Implement data security measures, perform backups, and manage access controls.
- Liaise with vendors for procurement and maintenance of IT equipment and services.
Required Qualifications:
- Bachelor’s degree or Diploma in Information Technology, Computer Science, or a related field.
- Basic knowledge of networking, hardware, software, and Windows operating systems.
- Strong troubleshooting skills with the ability to resolve technical issues efficiently.
- Effective communication skills to interact with staff and vendors.
Preferred Qualifications and Benefits:
- 1 to 2 years of relevant experience in IT support or a similar role is preferred.
- Competitive monthly salary ranging from Rs50,000 to Rs80,000.
- This position requires working on-site to provide hands-on support and ensure timely resolution of IT matters.
This role is ideal for candidates seeking to apply their technical skills in a dynamic environment while contributing to the smooth operation of organizational IT infrastructure.