IT Operations Coordinator – Bahria Town Karachi

We are seeking a proactive and knowledgeable IT Operations Executive to support and maintain our organization's IT infrastructure. The successful candidate will be responsible for providing technical support, managing IT systems, and ensuring the smooth daily operation of IT services across the company. This role requires a hands-on approach to troubleshooting, system maintenance, and user support to help maintain an efficient and secure IT environment.

Key Responsibilities

- Provide technical support and troubleshooting assistance to employees across the organization.
- Install, configure, maintain, and upgrade computers, printers, software, and other IT equipment.
- Manage user accounts, email systems, and access permissions to ensure proper security and functionality.
- Troubleshoot hardware, software, network, and connectivity issues promptly and effectively.
- Monitor system performance, security protocols, and the overall health of IT operations.
- Perform routine data backups, system updates, and software patching to maintain system integrity.
- Maintain accurate IT inventory records, asset tracking, and equipment documentation.
- Assist in implementing and maintaining IT policies, procedures, and best practices to support organizational goals.

Required Qualifications

- Bachelor’s degree or Diploma in Information Technology, Computer Science, or a related field.
- 1 to 3 years of experience in IT support, helpdesk, or system administration roles.
- Working knowledge of Windows operating systems, networking fundamentals, and Microsoft 365.
- Strong troubleshooting, analytical, and problem-solving skills.
- Good communication, interpersonal, and teamwork abilities to collaborate effectively with colleagues.
- Ability to manage multiple tasks and respond efficiently to technical issues under pressure.

Preferred Qualifications and Benefits

Preference will be given to candidates residing in Bahria Town Karachi or nearby areas to facilitate convenient commuting. The position is based in Bahria Town Karachi, Midway Commercial, and requires in-person attendance.

The work schedule follows a UK shift pattern from Monday to Friday, with summer hours from 12:30 PM to 9:30 PM and winter hours from 1:30 PM to 10:30 PM. UK public holidays will be observed, while Pakistani public holidays will not be recognized.

The role offers a competitive salary package ranging from Rs40,000 to Rs60,000 per month. Additionally, the organization provides professional growth and learning opportunities within a friendly, collaborative, and supportive work environment.

Candidates will be asked to provide their complete address within Bahria Town Karachi, salary expectations, expected joining timeframe, and prior experience as an IT administrator during the application process.