The First Sol (TFS) is seeking a motivated and responsible IT Operations & Technical Coordinator Intern for a paid internship based in Lahore, Model Town. This on-site role is ideal for candidates with at least six months of relevant experience in IT operations, technical support, server monitoring, or system management. The intern will work closely with the CEO and development team, gaining hands-on experience while supporting daily technical operations. Key duties include monitoring systems, troubleshooting issues, coordinating with team members, and ensuring smooth communication across departments. The role requires a proactive individual with strong communication skills and a willingness to learn new technical tools and processes.
Key Responsibilities
- Monitor company servers, systems, and technical services to ensure continuous operation.
- Assist with basic troubleshooting and escalate technical issues to the appropriate teams.
- Coordinate with developers and technical staff regarding ongoing tasks, system updates, and project progress.
- Support daily technical operations to maintain an efficient workflow within the team.
- Follow up on pending tasks and coordinate technical activities when the CEO is unavailable.
- Communicate important updates, delays, and technical concerns to the CEO or relevant team leads.
- Identify operational challenges and escalate them as needed.
- Maintain clear and professional communication with both the development and Business Development teams.
- Learn and adhere to company procedures, technical tools, and operational workflows.
- Take ownership of assigned tasks and ensure timely completion and follow-up.
Required Qualifications
- Minimum of six months’ relevant experience in IT operations, technical support, system management, or server monitoring.
- Good verbal and written communication skills.
- Basic knowledge of computers, internet technologies, and software systems.
- Fundamental troubleshooting and problem-solving abilities.
- Strong coordination and organizational skills.
- Confidence in communicating with team members and management.
- Willingness to learn and adapt to new technical tools and processes through training.
- Responsible, proactive, punctual, and capable of handling tasks independently.
- Fresh graduates with relevant internships or practical experience are encouraged to apply.
Preferred Qualifications and Benefits
- Bachelor’s degree is preferred.
- Location preference for candidates based in Lahore.
- Paid internship offering an attractive salary package ranging from Rs20,000 to Rs35,000 per month.
- Practical training in IT operations, server monitoring, and technical support.
- Hands-on experience working alongside a software development team.
- Opportunity to work closely with the CEO, gaining valuable technical and operational insights.
- Professional development with opportunities to acquire new technical skills.
- Potential for transition into a full-time role based on performance and organizational needs.
This internship provides a valuable platform for individuals eager to build a career in IT operations and technical coordination within a dynamic software development environment.