IT Support Executive (Part-Time)

OASIS Global Consulting (Pvt) Ltd

Karachi , Pakistan

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PKR. 25,000 - 25,000/Month

OASIS Global Consulting Pvt. Ltd. is seeking a reliable and skilled Part-Time IT Support Executive to join their team in Karachi. This role is designed to provide essential day-to-day technical support to both office-based and remote employees, ensuring seamless IT operations across the organization. The position follows a part-time schedule aligned with office hours, combining onsite work from Monday to Thursday with remote support on Sundays. The candidate will be expected to work physically from Karachi.

Key Responsibilities
Deliver technical support to staff by resolving hardware, software, and connectivity issues affecting laptops, desktops, printers, and network systems. Troubleshoot Windows operating system problems and provide remote assistance as required. Manage basic Microsoft 365 administration tasks, including support for Outlook, Teams, and OneDrive, while overseeing company email accounts and performing user administration duties. Assist with domain management, including DNS settings and SSL certificate administration and renewals. Conduct regular backups of office data and systems to maintain data integrity. Maintain accurate records of IT assets such as laptops, desktops, and other equipment. Coordinate with external vendors for hardware repairs, replacements, and other IT-related services. Support IT setup and access requirements during employee onboarding and offboarding processes. Handle basic troubleshooting related to Wi-Fi, networking, and printers. Keep detailed documentation of IT issues, assets, user accounts, and recurring IT services to ensure transparency and efficiency.

Required Qualifications
A bachelor’s degree or diploma in IT, Computer Science, or a related field is essential. Candidates should have 2 to 4 years of experience in IT support, helpdesk, or a similar technical role. Proficiency in troubleshooting Windows environments and hardware/software issues is required. Basic experience with Microsoft 365 administration is necessary, along with familiarity with email systems, domain management, DNS, and SSL certificate handling. A solid understanding of fundamental networking and connectivity troubleshooting is important. Strong communication and problem-solving skills are needed to provide timely and effective support to both onsite and remote employees. The ability to work independently and collaborate effectively with external IT vendors is also critical.

Preferred Qualifications and Benefits
While not explicitly stated, candidates with additional certifications or experience in advanced Microsoft 365 administration, networking, or IT security will be considered favorably. The position offers a competitive monthly salary ranging from PKR 25,000 to 35,000. Working hours are part-time within the standard office timeframe of 9:00 AM to 5:00 PM. This role is ideal for professionals seeking flexible work arrangements while gaining hands-on experience in a dynamic consulting environment.

Interested candidates who meet the qualifications and are looking for a part-time IT support role in Karachi are encouraged to apply by submitting their updated CV. This opportunity provides valuable exposure to a reputable consulting firm and the chance to contribute meaningfully to its IT operations.