IT Support Executive (Part-Time)

OASIS Global Consulting (Pvt) Ltd

Karachi , Pakistan

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OASIS Global Consulting Pvt. Ltd. is looking for a dependable and skilled Part-Time IT Support Executive to join their team in Karachi. This role involves providing day-to-day technical assistance to both office-based and remote employees. The position offers a part-time schedule within regular office hours, with onsite work from Monday to Thursday and remote work on Sunday. The monthly salary ranges from PKR 25,000 to 35,000.

Key Responsibilities
- Provide technical support to employees working onsite and remotely.
- Troubleshoot issues related to Windows operating systems, laptops, desktops, software applications, printers, and network connectivity.
- Deliver remote technical assistance when necessary.
- Manage basic Microsoft 365 administration tasks, including Outlook, Teams, and OneDrive.
- Oversee company email accounts and perform basic user administration.
- Assist with domain management, DNS settings, and SSL certificate administration and renewals.
- Conduct routine backups of office data and systems.
- Maintain accurate records of IT assets such as laptops, desktops, and peripherals.
- Coordinate with external vendors for hardware repairs, replacements, and other IT-related services.
- Support IT setup and access provisioning during employee onboarding and offboarding processes.
- Address basic Wi-Fi, networking, and printer-related issues promptly.
- Keep detailed documentation of IT issues, assets, accounts, and recurring IT services.

Required Qualifications
- Bachelor’s degree or diploma in IT, Computer Science, or a related field.
- 2 to 4 years of experience in IT support, helpdesk, or a similar technical role.
- Strong hands-on knowledge of Windows environments and hardware/software troubleshooting.
- Basic experience with Microsoft 365 administration.
- Familiarity with email systems, domain management, DNS, and SSL certificate handling.
- Understanding of fundamental networking and connectivity troubleshooting.
- Excellent communication and problem-solving skills.
- Ability to provide timely support to both office and remote employees.
- Capacity to work independently and coordinate effectively with external IT vendors.

This position requires candidates to be based in Karachi and work primarily onsite, with some remote work on Sundays. Proficiency in English is essential for effective communication within the team and with external partners.

Interested candidates who meet the above criteria are encouraged to apply by submitting their updated CV for consideration. This role offers an opportunity to work in a dynamic environment while contributing to the smooth functioning of IT operations within the company.