Junior Presales Engineer

Softech Microsystems is seeking a Junior Presales Engineer to join its Technical Presales and Channel Sales team. This entry-level technical role supports customer and partner engagements under the guidance of the Senior Presales Engineer. The Junior Presales Engineer will be responsible for delivering technical presentations, demonstrations, and proof of concepts, while acting as the technical authority for assigned products throughout the sales cycle. This position requires strong technical expertise, excellent communication skills, and the ability to work closely with sales teams, customers, partners, and international vendors. The role is full-time and on-site in Karachi, with regular travel within the city and intercity travel across Pakistan.

Key Responsibilities

Technical Presales and Solution Positioning: Conduct one-on-one and group technical sessions, product demonstrations, webinars, and seminars. Present live demos at customer and partner events, develop deep product knowledge, and differentiate assigned brands based on features and competitive advantages. Serve as the technical point of contact without involvement in pricing or negotiations.

Solution Sizing and Technical Documentation: Perform solution sizing based on customer environments and requirements. Prepare Bills of Quantities (BOQ), Requests for Quotation (RFQs), and technical content for Requests for Proposal (RFPs). Ensure all technical submissions are accurate and consistent with demonstrations and proof of concepts.

Proof of Concept, Deployment, and Maintenance: Plan and execute proof of concepts in customer sites or labs, meeting agreed success criteria. Handle deployment, installation, configuration, and commissioning of solutions. Provide ongoing maintenance, troubleshooting, and escalate issues to vendors when necessary. Maintain detailed deployment and handover documentation.

Training and Enablement: Deliver technical training to channel partners, customers, and internal teams. Prepare training materials, demonstration environments, and enablement content to support product knowledge and usage.

Vendor Engagement and Certification: Collaborate with international vendors and OEM technical teams. Attend vendor-led training and work jointly on customer cases. Achieve and maintain assigned product certifications within defined timelines.

Service Delivery and SLA Support: Contribute technical input to Service Level Agreements involving maintenance, deployment, or training. Define technical scope and ensure delivery of committed services.

Customer Engagement and Travel: Conduct regular on-site visits across Karachi and travel intercity as required for meetings, demonstrations, deployments, and training.

Required Qualifications

- Bachelor’s degree in Computer Science, Software Engineering, Information Technology, Electrical Engineering, or a related technical field (mandatory).
- One to two years of experience in presales or a comparable technical solutions role.
- Hands-on experience with network and perimeter security, endpoint security, network monitoring, email security, or identity and directory auditing (mandatory).
- Fluent spoken and written English, essential for customer, partner, and vendor interactions.
- Own personal conveyance for local travel and willingness to travel intercity within Pakistan.
- Based in Karachi and available for on-site work during standard office hours.

Preferred Qualifications and Benefits

- Relevant vendor or product certifications in cybersecurity, networking, or enterprise IT.
- Master’s degree in Cybersecurity, Information Security, or a closely related technical discipline preferred; business degrees such as MBA are not considered substitutes.
- Candidates without formal presales experience may be considered if they have hands-on technical experience in IT departments of end-customer organizations, subject to assessment.
- Experience in IT distribution, channel sales, or systems integration environments, including BOQ preparation and RFP documentation.
- Working knowledge of networking fundamentals, Windows and Linux server environments, virtualization, and cloud platforms.

Competencies and Personal Attributes

The ideal candidate is confident, outgoing, and comfortable leading presentations to diverse audiences. Strong public speaking skills, technical aptitude, and the ability to tailor communication to different technical levels are essential. The role demands ownership, follow-through on projects, and professional conduct with all stakeholders.

Performance Indicators

Success will be measured by the number of technical demonstrations delivered, proof of concepts completed, customer deployments finalized, and certifications achieved within set timelines.

Softech Microsystems is an equal opportunity employer, evaluating all candidates based on merit and alignment with the outlined requirements.