Lead Business Analyst (Remote, Anywhere in Pakistan, Remittance Salary)

We are seeking an experienced Business Analyst/Product Owner/Product Analyst with over five years of experience in a software company environment. The ideal candidate will have a strong background in working directly with US or international clients, excellent communication skills in fluent English, and a preference for an American or neutral accent. This role requires a proactive, out-of-the-box thinker who can work independently in a fast-paced setting while demonstrating a strong sense of ownership. The candidate will be expected to leverage AI tools extensively to enhance requirements gathering, documentation, data analysis, and rapid prototyping.

Key Responsibilities:
- Lead requirements gathering sessions, workshops, and meetings with US-based clients to understand their business needs.
- Document client business processes, including current (as-is) and future (to-be) workflows, identifying gaps and areas for improvement.
- Develop personas, user journey maps, and process flow diagrams to support product understanding and design.
- Gain a comprehensive understanding of the product and its end-to-end workflows.
- Write clear user stories with well-defined acceptance criteria and maintain the product backlog effectively.
- Collaborate closely with the Tech Lead on sprint planning, prioritization, and delivery schedules.
- Partner with the Lead Designer to develop user flows and wireframes that align with client requirements.
- Manage scope changes and change requests, communicating their impact on timelines and costs to stakeholders.
- Prepare and distribute meeting minutes within 24 hours to ensure clear communication.
- Conduct User Acceptance Testing (UAT) prior to feature delivery to clients.
- Assist in preparing proposals, estimates, and Statements of Work (SOW).
- Proactively follow up on blockers and action items, driving them to resolution.
- Utilize AI tools such as ChatGPT, Claude, and Claude Design to accelerate analysis, documentation, and prototyping, while sharing best practices with the team.
- Mentor and eventually lead junior Business Analysts, fostering growth and knowledge sharing.

Required Qualifications:
- Minimum of 5 years’ experience as a Business Analyst, Product Owner, or Product Analyst within a software company.
- Bachelor’s degree preferred in Business Administration, Computer Science, Information Technology, or a related discipline.
- Excellent spoken and written English communication skills, with fluency and clarity essential.
- Experience working directly with US or international clients is mandatory.
- Strong expertise in requirements documentation, including Business Requirement Documents (BRDs), user stories, process flows, personas, and journey maps.
- Solid understanding of Agile/Scrum methodologies.
- Hands-on experience with AI tools such as ChatGPT, Claude, and Claude Design, applied to requirements gathering, documentation, data analysis, and rapid prototyping. Candidates should be prepared to demonstrate practical knowledge of these tools.
- Proficiency in tools such as Jira, Notion, Figma, and Claude Design.
- Ability to think creatively and challenge conventional approaches to problem-solving and process improvement.
- Strong ownership mindset with the ability to work independently and adapt quickly to feedback.

Preferred Qualifications and Additional Benefits:
- Experience leading or mentoring teams is a strong plus.
- Background in SaaS or workforce management products is advantageous.

This role offers the opportunity to work in a dynamic, client-focused environment where innovation and continuous improvement are highly valued. If you are passionate about leveraging AI to enhance business analysis and product development, and enjoy collaborating with cross-functional teams, this position will provide a rewarding challenge.