We are seeking a motivated Lead Generation Executive to join our US Telecom campaign. In this role, you will be responsible for making outbound calls to customers based in the United States, introducing and explaining various telecom services including Internet, Wireless, and TV. Your primary focus will be to generate and qualify leads for the sales team by understanding customer needs and offering appropriate solutions. This position requires maintaining accurate records of all calls and leads using a CRM system and consistently meeting daily and monthly lead generation targets.
Key Responsibilities
- Make outbound calls to US-based customers to promote telecom services.
- Clearly introduce and explain Internet, Wireless, and TV services to potential clients.
- Generate and qualify leads to support the sales team’s efforts.
- Assess customer requirements and recommend relevant telecom solutions.
- Maintain detailed and accurate records of calls and leads in the CRM system.
- Achieve daily and monthly targets for lead generation consistently.
Required Qualifications
- Experience working in a US-based call center campaign, preferably with outbound calling responsibilities.
- Proficiency in English speaking skills, with the ability to communicate clearly and effectively.
- Willingness and ability to work full-time onsite in Karachi, specifically at Shahrah-e-Faisal.
- Availability to work during US shift hours, from 8:00 PM to 5:00 AM.
- Strong interpersonal skills and a customer-focused approach.
Preferred Qualifications and Benefits
- Previous experience in telecom lead generation or sales support will be an advantage.
- Familiarity with CRM software for managing leads and customer interactions.
- Competitive monthly salary ranging from Rs30,000 to Rs60,000 based on experience and performance.
- Opportunity to work in a dynamic environment focused on the US telecom market.
Candidates will be asked to provide information regarding their experience in US-based call center campaigns, self-assessment of English speaking skills (Basic, Good, Very Good, or Fluent), and confirmation of their ability to work full-time onsite during the specified US shift hours.
This is an in-person role based in Karachi, offering a chance to develop your career in lead generation within the telecom industry.