Lead - Solutions Architect (SI & Managed Services)

The Lead – Solution Architect (SI & Managed Services) is a senior presales and solution architecture professional responsible for engaging enterprise customers to understand their business and technical needs. This role involves designing end-to-end integrated technology solutions across multiple domains such as networking, security, data center, cloud, collaboration, IoT, and managed services. The architect leads technical discussions, workshops, and solution positioning while coordinating with subject matter experts from various technology areas and OEM partners. Reporting to the Head of Presales – SI & Managed Services, the role demands strong customer-facing consulting skills and the ability to manage complex enterprise ICT requirements across connectivity, infrastructure, cloud, security, and emerging technologies.

Key Responsibilities

- Lead comprehensive presales engagements covering integrated ICT solutions including connectivity, infrastructure, cloud, managed services, security, collaboration, and smart campus technologies.
- Engage with enterprise stakeholders at CXO, business, IT, and technical levels to gather and document detailed requirements related to performance, security, scalability, compliance, and commercial factors.
- Conduct technology discovery sessions, workshops, presentations, demonstrations, and proof-of-concept (PoC) activities with customers.
- Design multi-domain, multi-OEM solution architectures spanning network, infrastructure, storage, data center, cloud, security, collaboration, IoT, and managed services.
- Demonstrate expertise in enterprise connectivity technologies such as LAN/WAN, routing, switching, MPLS, SD-WAN, and WAN optimization.
- Develop and position solutions for Internet/WAN/LAN connectivity, managed services, private connectivity, data center interconnect, and telecom services.
- Architect infrastructure solutions including compute, virtualization, hyper-converged infrastructure (HCI), storage, cloud storage, backup, data center hosting, and colocation.
- Design cloud solutions across IaaS, PaaS, SaaS, private/hybrid cloud, cloud connectivity, and managed cloud services.
- Develop enterprise collaboration solutions including video conferencing, unified communications, and contact center integrations.
- Create solutions for managed Wi-Fi, CCTV surveillance, smart campus, IoT, and Safe City environments integrating connectivity, compute, storage, cloud, and security layers.
- Design cybersecurity architectures covering firewalls, UTM, load balancers, Anti-DDoS, endpoint security, VPN, segmentation, and SASE.
- Perform multi-OEM comparative analyses to recommend optimal solutions based on architecture, performance, scalability, licensing, and total cost of ownership.
- Collaborate with OEMs, distributors, partners, and system integrators to validate architectures, conduct PoCs, and support commercial proposals.
- Prepare detailed architecture documents, topology diagrams, technology roadmaps, sizing calculations, BoQ/BoM, and compliance matrices.
- Lead technical responses for RFI/RFQ/RFP/tender processes, ensuring alignment with customer requirements and solution positioning.
- Support account teams in opportunity qualification, solution differentiation, business-value articulation, and customer engagement strategies.
- Identify technology gaps, cross-sell/up-sell opportunities, and future requirements by understanding customer transformation plans and emerging ICT trends.
- Maintain up-to-date knowledge of enterprise architecture, SDN, EVPN/VXLAN, AI-ready infrastructure, automation, cloud-native technologies, and cybersecurity trends.

Required Qualifications

- 6 to 8 years of relevant experience in enterprise presales, solution architecture, consulting, or technology advisory, preferably with exposure to system integration environments.
- Bachelor’s degree or higher in Computer Science, IT, Telecom, Networking, Computer Engineering, AI, or a related technology discipline.
- Strong multi-OEM experience with enterprise networking, infrastructure, security, cloud, data center, and connectivity technologies; familiarity with Huawei, Cisco, Juniper, H3C, Fortinet, or equivalent is preferred.
- Professional certifications in networking, cloud, security, data center, infrastructure, or enterprise architecture from recognized vendors such as Huawei, AWS, Red Hat, Fortinet, or equivalent.
- Deep understanding of routing and switching protocols (BGP, OSPF/IS-IS), MPLS, EVPN/VXLAN, VLAN, QoS, SD-WAN, enterprise LAN/WAN, and wireless technologies.
- Hands-on knowledge of telecom and connectivity services including DPLC, IPLC, GMPLS, managed WAN/LAN, and data center interconnect.
- Familiarity with compute virtualization, HCI, storage, cloud service models (IaaS, PaaS, SaaS), data center hosting, and colocation.
- Working knowledge of collaboration technologies such as video conferencing, unified communications, and contact center solutions.
- Understanding of managed Wi-Fi, CCTV surveillance, smart campus, IoT, and Safe City architectures.
- Strong grasp of cybersecurity solutions including firewalls, UTM, load balancers, Anti-DDoS, endpoint security, VPN, segmentation, and SASE.
- Proven ability to conduct technical and commercial comparative analyses of OEM solutions and provide customer-specific recommendations.
- Experience collaborating with OEMs, distributors, partners, and system integrators on technical workshops, architecture validation, and PoCs.
- Demonstrated customer-facing skills in requirement gathering, executive presentations, workshops, RFI/RFQ/RFP responses, and PoC management.
- Ability to lead engagements end-to-end and coordinate cross-domain SMEs effectively.
- Excellent communication, presentation, technical writing, stakeholder management, consultative selling, and commercial awareness.

Preferred Qualifications and Benefits

JazzWorld is recognized as a certified Top Employer, committed to fostering a workplace where employees can thrive through forward-thinking leadership, an open culture, and continuous learning opportunities. The organization values Customer Obsession, Truthfulness, Innovation, Collaboration, and Entrepreneurial spirit, driving teams to deliver meaningful solutions for customers and communities.

As Pakistan’s largest digital operator, JazzWorld serves over 100 million customers, offering connectivity, digital services, financial inclusion, entertainment, and insurance. Joining JazzWorld means contributing to a national-scale digital transformation, expanding access, unlocking opportunities, and building a connected future.

The company promotes diversity and inclusion, ensuring an environment where all employees feel supported and empowered. This role offers the chance to work in a dynamic, innovative environment with significant impact on enterprise technology solutions and customer success.