We are seeking a dedicated Verification Officer (Verifier) to join our Medicare healthcare campaign on the night shift. This role is based at Makkah Mall, Adiyala Road, Rawalpindi. The ideal candidate will have experience in US Medicare verification and be motivated to contribute to a fast-growing team. This position involves handling both inbound and outbound calls to verify customer eligibility, ensuring accuracy and compliance with quality standards. If you are energetic, result-oriented, and looking for an opportunity to grow professionally within a supportive environment, this role could be a great fit.
Key Responsibilities
- Verify customer eligibility and details during outbound and inbound Medicare calls.
- Maintain strict adherence to quality standards and live-transfer protocols.
- Use verifier scripts effectively and apply objection rebuttals to facilitate successful call transfers.
Required Qualifications
- Minimum of 6 months to 1 year experience in US Medicare call center verification.
- Excellent spoken English with strong active listening skills.
- Ability to work night shifts aligned with US business hours.
- Demonstrated strong work ethic, punctuality, and a target-driven mindset.
Preferred Qualifications and Benefits
- Market-competitive base salary with uncapped daily and monthly incentives.
- Clear opportunities for career growth within a professional work environment.
- Regular refreshments and performance bonuses to support employee well-being and motivation.
Interested candidates are encouraged to visit the walk-in interview location at MZ Floor, Makkah Mobile Mall, Adiyala Road, Rawalpindi. Interviews are conducted Monday to Friday from 8:00 PM to 11:00 PM. This is an excellent opportunity for those looking to advance their career in the Medicare verification field while working in a dynamic and rewarding setting.