Maintenance Engineer (Gujrat)

We are seeking a dedicated professional to manage the repair process of mobile phones sent by customers or distributors, ensuring effective communication throughout. The role involves studying specialized materials and guidance documents related to mobile phones to stay updated with technical knowledge. The candidate will be responsible for meeting customer demands for products and services while supporting management in completing various tasks to enhance overall performance. Timely feedback on issues and tracking their resolution is essential to maintain service quality.

Key Responsibilities
- Receive and handle mobile phones sent for repair, maintaining good communication with customers and distributors.
- Study and understand specialized technical materials and guidance related to mobile phones.
- Address customer demands for products and services promptly and effectively.
- Assist the manager, director, or executive in completing assigned tasks and improving team performance.
- Provide timely feedback on issues and monitor the progress of their resolution.
- Respond to professional and technical questions raised by customers with accuracy.
- Cover for the service consultant during their absence or when they are busy.
- Perform any other duties assigned by the Director.

Required Qualifications
- Bachelor’s degree in Electrical or Electronic Engineering is required.
- Strong coordination skills.
- Experience or knowledge in equipment maintenance and electrical repairing.

Preferred Qualifications and Benefits
- A Bachelor’s degree is preferred for this role.
- The position offers a full-time opportunity based in Gujrat, requiring in-person attendance.
- Compensation starts from Rs 50,000 per month.
- The successful candidate will have the chance to build a career within a multinational organization, supported by an attractive salary and benefits package.

This role is ideal for candidates looking to grow professionally in a dynamic environment, working closely with a skilled team and contributing to high-quality customer service and technical support.