Maintenance Operations Associate

Edge Management Partner Ltd, on behalf of a leading U.S.-based transport and logistics company, is seeking a Maintenance Operations Associate to join their remote team. The company specializes in charter and luxury motor coach travel, with headquarters in Maryland and additional locations across the United States. This role offers an exciting opportunity to contribute to a dynamic transportation operation while working remotely.

Key Responsibilities
- Schedule daily work orders for maintenance technicians to ensure efficient workflow.
- Maintain accurate inventory records using the Vehicle Maintenance System (VMS) software.
- Conduct regular inventory audits to ensure stock accuracy and prevent shortages.
- Collaborate with technicians to identify parts requirements and forecast demand.
- Develop and manage Excel-based dashboards to track bus inspections and maintenance metrics.
- Process purchase orders and coordinate with vendors to guarantee timely parts delivery.
- Train and onboard new team members on VMS and Coach Manager software.
- Lead daily maintenance and operations meetings, resolving operational issues through collaboration.
- Monitor defect management using Coach Manager and VMS systems.
- Generate and analyze maintenance productivity reports to identify trends and improvement areas.
- Act as a liaison between maintenance technicians, management, and vendors.
- Support continuous improvement initiatives within the maintenance department.
- Manage and deliver projects assigned by leadership within deadlines.

Required Qualifications
- Bachelor’s degree in operations, management, logistics, or a related field.
- Minimum of 4 years of relevant experience in maintenance operations or a similar role.
- Proficiency in Microsoft Office Suite (Outlook, Word, Excel).
- Experience with Computerized Maintenance Management Systems (CMMS) or fleet management software is highly desirable.
- Strong analytical skills with the ability to interpret data and track performance metrics.
- Ability to work independently and report in an organized manner in a fully remote environment.
- Experience with project management tools; familiarity with Monday.com is a plus.
- Proficient in inventory management systems and process automation.

Preferred Qualifications and Benefits
- Excellent written and spoken American English communication skills.
- Familiarity with vehicle maintenance operations, especially buses and coaches.
- Experience working with U.S.-based clients and cross-functional teams.
- Strong organizational skills, detail-oriented, and capable of managing multiple tasks effectively.
- Ability to work collaboratively across departments and lead projects independently.
- Personal computer with Windows 11 or macOS 13 during probation, with a reliable backup laptop available.
- Availability during U.S. Eastern Time working hours and stable internet connection (preferably 60-100 Mbps).

Benefits include:
- Competitive salary paid in USD.
- Company-provided laptop and monitor upon successful completion of the two-month probation period.
- Opportunities for professional growth and development within a vibrant, innovative, and diverse work culture.
- Exposure to a stable and growing motor coach transportation industry with a strong U.S. operational focus.

Your career progression will be based on your performance, achievement of objectives, and alignment with the company’s core values. The position reports to the Team Lead or Department Head and fits within a hierarchy that includes Senior Associate, Team Lead, and Manager roles.

Joining this team means becoming a core operational member whose decisions directly impact daily operations, driver success, and customer satisfaction. You will work closely with management in a supportive environment that values your contributions. This role offers stability in a vital industry and the chance to gain deep insight into multi-entity U.S. business operations.

This job description provides an overview of the role and is subject to change as needed by the company.