We are seeking a Management Associate to support the expanding operational needs of our Programs. This role is critical in ensuring smooth coordination of applications, effective data management, complaint tracking and resolution, and collaboration with various stakeholders and internal teams. The Management Associate will play a key role in enhancing operational efficiency, ensuring timely follow-ups, and improving the overall experience for applicants.
Key Responsibilities:
- Coordinate with key stakeholders, including training providers and implementation partners, to facilitate effective program execution.
- Assist in refining and improving program processes, policies, operational guidelines, and service delivery mechanisms by incorporating stakeholder feedback and lessons learned during implementation.
- Support the preparation of concept notes, presentations, meeting minutes, reports, briefs, and other program-related documentation.
- Develop Terms of Reference (TORs) and assist the Assistant Manager (AM) Program Design in managing initiatives and outsourcing tasks to third parties.
- Liaise with internal and external partners concerning research and development (R&D) and other segment analyses.
- Provide assistance to the AM Program Design with any additional activities, duties, or responsibilities as assigned.
Required Qualifications:
- Strong coordination and communication skills to effectively engage with multiple stakeholders.
- Experience in program support, data management, and operational process improvement.
- Ability to prepare clear and concise documentation such as reports, presentations, and meeting minutes.
- Familiarity with developing TORs and managing third-party outsourcing.
- Analytical skills to support R&D and segment analysis activities.
- Flexibility to handle various tasks and responsibilities as assigned.
Preferred Qualifications and Benefits:
While specific preferred qualifications and benefits are not explicitly mentioned, candidates with prior experience in program management or operational roles within similar sectors will be well-positioned to succeed. The role offers an opportunity to contribute to impactful programs and gain exposure to cross-functional collaboration and program design initiatives.
Interested candidates are encouraged to apply by 05-Nov-2026.