Manager – Performance & Talent

At PwC, the Talent and Development team is dedicated to identifying, deploying, and enhancing employee skills to foster a culture of continuous learning and professional growth. Working closely with subject matter experts and project teams, this group strategizes effective ways to locate, assess, educate, and train employees in alignment with market trends and the firm’s strategic goals. The Performance Management function focuses on optimizing organizational performance through data analysis and strategic planning, helping businesses identify improvement areas and develop strategies to boost efficiency and effectiveness.

The Manager – Performance & Talent will lead the design and implementation of firm-wide performance and talent management initiatives across Pakistan. This role collaborates with the Human Capital team to strengthen performance frameworks, succession planning, talent assessment, competency development, employee feedback, and change adoption. Utilizing data-driven insights, the manager will enhance organizational capability and improve the overall employee experience.

Key Responsibilities

- Lead the annual performance management cycle, including goal setting, evaluation timelines, calibration, feedback processes, compliance monitoring, and leadership reporting.
- Design and continuously improve performance frameworks, KPI structures, rating methodologies, governance mechanisms, and supporting guidance aligned with business priorities.
- Drive succession planning and talent review processes by identifying critical roles, assessing successor readiness, maintaining talent pipelines, and facilitating leadership talent discussions.
- Plan and deliver talent assessments, development centres, 360-degree feedback, and leadership or behavioral competency initiatives to identify strengths, development needs, and high-potential talent.
- Translate people strategy and organizational priorities into practical talent programs, development interventions, and measurable action plans.
- Lead change management and adoption for new people processes and technologies through stakeholder engagement, communications, workshops, training, and supporting toolkits.
- Develop dashboards and management reports that consolidate performance, talent, engagement, and assessment data into actionable insights for leadership decision-making.
- Manage the Performance & Talent project portfolio, ensuring clear governance, resource coordination, milestone tracking, quality delivery, and alignment with local and global timelines.
- Build strong relationships with business leaders, Human Capital teams, and external partners, while coaching team members and promoting continuous improvement across the function.

Required Qualifications

- Minimum of 5 years of relevant experience in performance management, talent management, organizational development, people consulting, or related fields.
- Proven track record of owning cross-functional projects and engaging senior stakeholders effectively.
- Bachelor’s degree in Human Resources, Business Administration, Psychology, Organizational Development, or a related discipline.
- Strong skills in performance management, succession planning, talent reviews, and assessment methodologies.
- Experience in competency framework design, facilitation, and change management.
- Proficiency in people analytics, dashboard creation, and executive-level reporting.
- Excellent project governance, stakeholder management, and cross-functional collaboration abilities.
- Strong communication, problem-solving, coaching, and team leadership capabilities.

Preferred Qualifications and Additional Skills

- A relevant master’s degree is preferred.
- Familiarity with advanced people analytics tools and digital HR technologies.
- Competencies such as adaptability, active listening, data-driven decision-making, emotional regulation, and continuous learning are highly valued.
- Experience in leading change management initiatives and driving adoption of new processes and technologies.

This role offers an opportunity to contribute significantly to the firm’s talent strategy and organizational effectiveness by leveraging data insights and fostering a high-performance culture. The successful candidate will play a pivotal role in shaping the employee experience and supporting leadership through strategic talent initiatives.