Manager – Performance & Talent

At PwC, the Talent and Development team is dedicated to identifying, deploying, and enhancing employee skills to foster a culture of continuous learning and professional growth. This team works closely with subject matter experts and project groups to develop strategies for talent identification, assessment, education, and training that align with both market trends and the firm’s strategic goals. Within performance management, the focus is on optimizing organizational effectiveness through data-driven insights and strategic planning, helping businesses pinpoint improvement areas and implement solutions to boost efficiency.

The Manager – Performance & Talent will lead the design and execution of firm-wide performance and talent management initiatives across Pakistan. This role collaborates with the Human Capital (HC) team to enhance performance frameworks, succession planning, talent assessments, competency development, employee feedback mechanisms, and change adoption. By leveraging data analytics, the manager will drive improvements in organizational capability and employee experience while ensuring alignment with both local and global priorities.

Key Responsibilities
- Lead the annual performance management cycle, overseeing goal setting, evaluation timelines, calibration sessions, feedback processes, compliance monitoring, and leadership reporting.
- Design and continuously refine performance frameworks, including KPI structures, rating methodologies, governance protocols, and supporting guidance aligned with business objectives.
- Drive succession planning and talent review processes by identifying critical roles, assessing successor readiness, maintaining talent pipelines, and facilitating leadership discussions on talent.
- Plan and deliver talent assessments, development centers, 360-degree feedback initiatives, and leadership or behavioral competency programs to identify strengths, development needs, and high-potential employees.
- Translate organizational priorities and people strategies into actionable talent programs, development interventions, and measurable plans.
- Lead change management efforts for new people processes and technologies through stakeholder engagement, communications, workshops, training sessions, and supporting toolkits.
- Develop dashboards and management reports that consolidate performance, talent, engagement, and assessment data into actionable insights for leadership decision-making.
- Manage the Performance & Talent project portfolio, ensuring governance, resource coordination, milestone tracking, quality delivery, and alignment with local and global timelines.
- Build strong relationships with business leaders, HC teams, and external partners while coaching team members and promoting continuous improvement within the function.

Required Qualifications
- A minimum of 5 years’ relevant experience in performance management, talent management, organizational development, people consulting, or related fields.
- Proven track record of managing cross-functional projects and engaging with senior stakeholders effectively.
- Bachelor’s degree in Human Resources, Business Administration, Psychology, Organizational Development, or a related discipline.
- Strong skills in performance management, succession planning, talent reviews, and assessment methodologies.
- Experience in competency framework design, facilitation, and change management.
- Proficiency in people analytics, dashboard creation, and executive-level reporting.
- Excellent project governance, stakeholder management, and cross-functional collaboration capabilities.
- Strong communication, problem-solving, coaching, and team leadership skills.

Preferred Qualifications and Skills
- A relevant master’s degree is preferred.
- Familiarity with advanced HR technologies and digital tooling.
- Ability to embrace and drive change within complex organizational environments.
- Skills in data-driven decision making, continuous learning, and employee performance management.
- Competencies such as adaptability, emotional regulation, empathy, and active listening are highly valued.

This role offers an opportunity to contribute strategically to the firm’s talent and performance agenda, working in a dynamic environment that values innovation, collaboration, and professional growth.