Manager- Branch Banking Operations Branch Banking Operations {Operations Group}

The Manager of Branch Banking Operations will oversee and ensure the smooth functioning of branch-level banking operations at the TIB-Bannu location. This role involves managing daily operational activities, maintaining compliance with regulatory requirements, and enhancing operational efficiency within the branch. The successful candidate will play a critical role in coordinating between various departments to deliver seamless banking services while upholding the bank’s standards and policies.

Key Responsibilities

- Supervise and manage all branch banking operations to ensure accuracy, efficiency, and compliance with internal policies and regulatory guidelines.
- Monitor and control cash management activities, including cash flow forecasting, cash handling, and reconciliation processes.
- Ensure timely and accurate processing of transactions, including deposits, withdrawals, remittances, and other banking services.
- Coordinate with the Risk and Compliance teams to implement control measures and mitigate operational risks.
- Lead and develop the branch operations team by providing training, guidance, and performance evaluations.
- Handle customer queries related to branch operations and resolve operational issues promptly.
- Prepare and submit operational reports to higher management, highlighting key performance indicators and areas for improvement.
- Collaborate with other branches and departments to streamline processes and enhance overall operational effectiveness.
- Ensure adherence to anti-money laundering (AML) and know your customer (KYC) policies.
- Participate in audits and inspections, addressing any findings or recommendations effectively.

Required Qualifications

- Bachelor’s degree in Business Administration, Finance, Banking, or a related field from a recognized institution.
- Proven experience in branch banking operations, preferably within a reputable banking institution.
- Strong knowledge of banking products, services, and operational procedures.
- Familiarity with regulatory requirements and compliance standards applicable to branch banking.
- Excellent leadership and team management skills.
- Proficient in the use of banking software and Microsoft Office applications.
- Strong analytical, problem-solving, and decision-making abilities.
- Effective communication and interpersonal skills to manage internal teams and customer interactions.

Preferred Qualifications and Benefits

Candidates with additional certifications in banking operations, risk management, or related disciplines will be preferred. Experience in handling branch audits and implementing operational controls is an advantage. The position offers an opportunity to work in a dynamic banking environment with prospects for career growth within the organization. The bank provides a supportive work culture and competitive compensation aligned with industry standards.

This role is designated for Band-10 to Band-9 grade levels and is based at the TIB-Bannu branch. The application window for this position is open from October 5, 2026, to October 19, 2026. Interested candidates are encouraged to review the full advertisement for detailed information on the role and application process.