The Manager Data Strategy role is a critical position that bridges fundraising, data management, process optimization, and technology within the Pakistan Development teams. This role is designed to enable fundraising teams to focus more on their core activities by providing reliable data, actionable donor insights, streamlined processes, and enhanced tools. The incumbent will act as the primary liaison between Pakistan Development and various technical teams including Data Analytics, Salesforce, Digital Transformation, and IT, ensuring business needs are effectively translated into practical solutions and successfully implemented.

Key Responsibilities

Data & Insights: Take ownership of Pakistan Development’s data requirements by improving data quality and developing dashboards, reporting tools, and donor insights that empower fundraising teams to make informed decisions.

Business Intelligence: Extract and analyze data from Salesforce and other platforms, identify trends, risks, and opportunities, and convert complex data into clear, actionable recommendations.

Process Improvement: Map out key fundraising processes to identify bottlenecks, redundancies, and unnecessary steps. Redesign workflows to simplify, accelerate, and enhance ease of use for the teams.

Salesforce & Systems: Collaborate closely with Salesforce and technical teams to enhance how fundraising data is captured, stored, and utilized. Translate business requirements into system improvements and support testing and implementation phases.

Automation & AI: Identify repetitive or manual tasks that can be automated or simplified. Partner with relevant teams to apply AI, workflow automation, or other digital tools that deliver practical value.

Cross-Functional Delivery: Coordinate initiatives involving data, process, and technology across multiple teams. Manage dependencies and ensure solutions are implemented with minimal disruption to frontline fundraising activities.

Continuous Improvement: Proactively identify problems and opportunities for improvement without waiting for direction. Develop practical solutions and drive them through to completion.

Required Qualifications

- Hands-on experience with Power BI, Tableau, or similar business intelligence tools, along with advanced Excel skills and familiarity with CRM platforms.
- Strong experience with Salesforce and working knowledge of SQL are highly preferred.
- Proven ability in process mapping, automation, AI, or digital transformation is advantageous.
- Excellent analytical and problem-solving skills, with the ability to translate data into clear, actionable insights.
- Strong process improvement mindset and the capability to convert business needs into technical requirements.
- Exceptional stakeholder management, communication skills, ownership, and follow-through. Ability to influence without formal authority and work effectively in ambiguous environments.

Education

A Bachelor’s degree in Business Analytics, Data Analytics, Information Systems, Computer Science, Engineering, Business, or a related field is required.

Experience

Candidates should have 5 to 7 years of relevant experience in analytics, business intelligence, process improvement, business transformation, sales or revenue operations, or a related function.

This role offers the opportunity to work at the forefront of data-driven fundraising strategy, enabling impactful contributions to organizational growth through innovative data and technology solutions.

Job Details

Total Positions:
1 Post
Job Shift:
First Shift (Day)
Job Type:
Job Location:
Gender:
No Preference
Age:
18 - 65 Years
Minimum Education:
Bachelors
Degree Title:
bachelor degree
Career Level:
Manager
Experience:
3 Years - 5 Years
Apply Before:
Oct 05, 2026
Posting Date:
Sep 29, 2026

The Citizens Foundation

· 11-50 employees - Karachi

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