We are seeking an experienced Facilities Manager to oversee the comprehensive operations of residential towers. This role involves managing maintenance, housekeeping, security, parking, and common area services to ensure a safe, clean, and efficient living environment. The ideal candidate will coordinate with service providers, supervise teams, and handle resident and retail concerns while maintaining high standards of facility management and regulatory compliance.
Key Responsibilities
- Lead and manage all aspects of facilities operations, including maintenance, housekeeping, security, parking, and common area management for residential towers.
- Develop, manage, and monitor service providers and contractors to ensure delivery of quality services in line with agreed standards.
- Conduct regular inspections of buildings, equipment, and facilities to identify maintenance needs and ensure timely resolution.
- Maintain high standards of cleanliness and hygiene across retail outlets, lobbies, corridors, parking areas, recreational spaces, and other common facilities.
- Oversee preventive and corrective maintenance activities to ensure smooth operation of all building systems and services.
- Supervise security operations, including access control systems, and enforce safety protocols for residents, visitors, and staff.
- Address and resolve resident and retail shop concerns promptly to enhance customer satisfaction.
- Monitor utility consumption and implement cost optimization initiatives to improve efficiency.
- Manage renovation, refurbishment, and improvement projects, ensuring adherence to quality, timelines, and budget constraints.
- Ensure compliance with health, safety, environmental, and relevant regulatory standards.
- Prepare and present monthly operational reports, maintenance updates, and performance reviews to management.
- Prepare utility recovery reports, aging analysis, and collection status updates for management review.
- Lead, train, and develop facility management teams to improve operational efficiency and service quality.
- Handle emergency situations and coordinate effective response plans.
- Recommend improvements to enhance facility standards, operational efficiency, and resident experience.
- Manage end-to-end utility billing and recovery processes for residential units and commercial shops.
- Oversee issuance of No Objection Certificates (NOCs) for residents and commercial shop owners in accordance with company policies and approval procedures.
- Undertake additional tasks as assigned by the immediate supervisor.
Required Qualifications
- Minimum of 8 years of experience in facilities management.
- Proven track record in managing residential or commercial facilities operations.
- Strong leadership skills with at least 3 years in a managerial role preferred.
- Ability to manage multiple contractors and service providers effectively.
- Knowledge of health, safety, environmental, and regulatory compliance standards.
- Experience in utility management, billing, and cost optimization.
- Excellent communication and problem-solving skills.
Preferred Qualifications and Benefits
- Bachelor’s degree is preferred.
- Competitive salary starting from Rs130,000 per month.
- Opportunity to work in a dynamic, in-person environment with a focus on continuous improvement and team development.
This position offers a challenging and rewarding opportunity for a dedicated professional to contribute to the smooth and efficient management of residential facilities, ensuring an exceptional living experience for residents and retail occupants alike.